2nd Shift Bilingual Care Coordinator (Spanish/English)
America's Home Health Services · Reading, PA · 3 wk ago
OTHRFull-time
What You’ll Do
- Use state-of-the-art scheduling software to coordinate care for consumers
- Manage EVV compliance and clock in and out reports throughout entire shift
- Includes outgoing texts, phone calls and emails to staff
- Includes sending electronic timesheets
- Adjust schedules as necessary
- Schedule caregivers, including new hires and last-minute replacements
- Deliver top-tier customer service to clients and staff
- Manage a multi-line phone system in a fast-paced environment
- Receive and address consumer and caregiver concerns with professionalism and empathy
- Collaborate with internal teams to ensure seamless care coordination
- Maintain accurate documentation and scheduling records
- Support general administrative and coordination duties typical in home care settings
What We’re Looking For
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Experience in scheduling, customer service, or healthcare coordination preferred
- Able to stay calm and effective in a fast-paced environment
- A compassionate, team-oriented mindset
Pay
Over a month of Paid Time Off (PTO)
Comprehensive Medical, Dental & Vision Insurance
Retirement Plan Options
Career Growth Opportunities
Supportive Team Environment
Ongoing Training & Development
Meaningful Work