Bilingual Care Coordinator (Spanish/English)

About the role

We believe our team deserves to be supported just as much as the individuals we serve. Here’s what you can expect:

• Over a month of Paid Time Off (PTO) – because balance matters
• Comprehensive Medical, Dental & Vision Insurance
• Retailment Plan Options to help you plan for the future
• Career Growth Opportunities – we promote from within
• Supportive Team Environment that values your contributions
• Ongoing Training & Development to sharpen your skills
• Mesnful Work that truly impacts lives every day

What You’ll Do

As Care Coordinator, you’ll be at the center of our operations, ensuring smooth communication and high-quality service delivery:

• Use state-of-the-art scheduling software to coordinate care for consumers
• Manage EVV compliance and clock in and out reports throughout entire shift
• Includes outgoing texts, phone calls and emails to staff
• Includes sending electronic timesheets
• Adjust schedules as necessary
• Schedule caregivers, including new hires and last-minute replacements
• Deliver top-tier customer service to clients and staff
• Manage a multi-line phone system in a fast-paced environment
• Receive and address consumer and caregiver concerns with professionalism and empathy
• Collaborate with internal teams to ensure seamless care coordination
• Maintain accurate documentation and scheduling records
• Support general administrative and coordination duties typical in home care settings

What We’re Looking For

• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Experience in scheduling, customer service, or healthcare coordination preferred
• Able to stay calm and effective in a fast-paced environment
• A compassionate, team-oriented mindset