26-13062 Network Technician, Night Shift B

Responsibilities

• Proactive network monitoring and first level of support to network incidents for night shift
• Proactively work with Network Engineers and Cable Technicians on network incident prevention and service restoration
• Support the Network Team with lab setups, device OS upgrades, new device configuration, network audits, and other small projects as needed
• Perform network equipment configuration and replacement of faulty network equipment under Network Team's guidance
• Participate as a buddy check for network engineers during night change windows
• Create vendor support cases and follow up to process RMAs
• Occasional extended hours support during high projects season and during site maintenance day
• Respond to incidents within SLA
• Create daily pass down report

Requirements

• Highschool Diploma or Equivalent
• 2+ years of Network Help Desk or Network Technician experience
• Cisco Certified Technician (CCT) or Cisco Certified Network Associate (CCNA) or Comp TIA A+ certification
• Experience with VLANs, Subnetting, IP Addresses, Ethernet Cables, Fiber Optic Cables, SSH, Telnet, Traceroute, Optical Transceivers, Hubs, Switches
• Must live within 1 hour of Taylor, Texas
• Proficient in Word, Excel, Power Point, Visio
• Able to work well within a team and mentoring other network technicians
• Strong sense of responsibility
• Able to occasionally lift equipment up to 40lb
• Able to occasionally wear a complete cleanroom smock inside an electronic semiconductor facility

Qualifications

• CCNA Certification or 3 years experience in a network technician role
• Associates Degree or higher
• Experience with switch configuration, IP subnetting, and network troubleshooting

Benefits

Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits