245 - DISTRICT MANAGER

Primary Duties

• Provides leadership to deliver an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
• Emphasizes both the in-store selling model and a channel agnostic approach to exceed expectations.
• Observes and studies the competition to learn about current initiatives/strategies and shares insights with relevant business partners and supervisor.
• Maintains all brand standards such as merchandising, POGs, marketing, back rooms, etc.

People

• Develops and maintains recruitment, training, motivation, and discipline programs to drive results and builds and maintains a talent pool of future leaders.
• Possesses a strong network of external candidates to fill positions when required.
• Affirms Store Managers to determine talent opportunities and impact on store performance.
• Engages directly reports regarding their own strengths and opportunities while leveraging IDP.
• Ensures that Store Managers engage and develop their teams.
• Maintains strong working relationships with all business partners.

Safety/Loss Prevention

• Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed, including all social distancing practices.
• Responsible for protecting company assets by ensuring all procedures are being followed in store as they relate to shrink, damages, banking, etc.
• Analyzes and utilizes all available reporting.
• Ensures stores are compliant with all HAZMAT training and execution.

Operations

• Drives the execution of all company processes through training, management, analysis, and continuous improvement.
• Actively manages and leverages payroll and manages other controllable expenses such as supplies, travel, etc.
• Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
• Responsible for the Real Estate as it relates to site feedback, re-locations, new stores, and store closings.
• Utilizes technology and all company tools to drive results.

Knowledge, Skills And Abilities

• High School Diploma or equivalent.
• Prefer College Degree but not required.
• 5+ years’ experience in business, management, and/or merchandising experience.
• Requires specialty retail or trade knowledge, problem-solving, and driving associate engagement.
• Multi-Unit or Big Box Retail Management experience preferred.
• Thorough knowledge in selection of top candidates, sourcing, and education.
• Thorough knowledge of inventory management strategies, merchandising techniques, and systems, including sales promotion activities of the Stores.
• Ability to plan, organize, lead, and control.
• Understanding and communicating the competitive landscape to drive local segmentation.
• Understanding of assigned store capabilities and growth potentials.
• Works extensively and frequently including overnights and weekends to attend national sales meetings, beauty shows, and sales operations meetings.

Competencies

• GROW YOURSELF:
• Passionate Learner
• Owns personal development/Self-motivated
• Open to and seeks a wide range of inputs/Humble learner/Shares learning with others
• Learning Agility/Learning mindset/Intellectual Curiosity
• Innovative/Creative/Strives for continuous improvement
• Flexible & Agile Adapter
• Takes initiative in ambiguous situations
• Deals with change/Tolerates stressful situations well
• Follow-through/Perseverance
• Works independently/Prioritizes effectively
• GROW THE TEAM AND CULTURE:
• Talent Builder
• Buils competent, diverse teams by hiring, developing, motivating, and coaching talent and prepares for future success
• Buils diverse teams/Develops teams
• Delegates/Coaches/Mentors
• Evaluates/Differentiates
• Holds people accountable
• Empowers/Motivates/Recognizes/Rewards
• Effective Communicator
• Expresses information in a candid, straight-forward way
• Creates an engaging and inviting open environment
• Effectively listens/Non-hierarchical in style/Humility
• Relevant/Concise message/Intended meaning easily understood/Courageous
• Persuasive/Influencing/Inspiring/Negotiates well
• Buils trust to promote candor and openness
• Team Builder
• Develops strong partnerships and engages with associates at all levels and across different functions/segments within the company
• Values differences/Inclusiveness
• Relishes diversity of thought and input
• GROW THE BUSINESS:
• Strategic Thinker
• Sets direction/Long-term focus
• Visionary/Balances short-term with long-term
• Embraces and knows risks and competition
• Big Picture Thinker
• Understands relevant business concepts and processes and aligns with larger organization
• Leads change inclusively and effectively
• Business acumen
• “Big picture” thinking/Systems thinking
• Anticipating future trends
• Results Driver
• Executes and adapts plans, follows through on commitments, and keeps up with pace of the business
• Not afraid to innovate
• Prioritizing/Planning/Scheduling
• Efficient time management/Results oriented
• Attention to detail/Follow-through/Demonstrates grit
• Looks for continuous improvement
• Problem Solver & Decision Maker
• Analyzes information and objectively evaluates alternatives to make sound decisions
• Judgment/Reasoning/Decisiveness
• Draws inferences/Innovation
• Summarizes Information and data to inform decisions
• Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
• Task Level High
• Departmental/Division Level High
• Project Level High
• Consultative Level High
• The amount of discretion or freedom this position has
• Strict Adherence to Guidelines
• Interprets and Adapts Guidelines
• Develops and Implements Guidelines
• Working Conditions / Physical Requirements
• The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.
• The position requires some physical exertion such as long periods of standing.
• Extensive travel required.