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2027 Summer Key Technology & Services: Security, Business & Strategy Track Internship- Cleveland

KeyBank · Brooklyn, OH · 1 wk ago
Hybrid$25/hrFull-time

Location: 4910 Tiedeman Road, Brooklyn, Ohio 2027

About the role

Key Technology & Services (KTS) is KeyBank’s enterprise shared-services organization, uniting technology, operations, and servicing functions to support business partners and clients across all lines of business. As a forward-thinking team of more than 5,000 professionals, KTS delivers efficient, reliable, and secure technology while driving innovation that creates competitive distinction.

Enterprise Security Services (ESS), part of KTS, offers an inclusive and equitable workforce that empowers teams to deliver proactive and responsive security and investigative services protecting Key’s communities, clients, and employees. ESS leverages expertise in information security, operations, and data analytics to identify risks, enhance operational resilience, and provide insights for smarter, safer decision-making.

This 10.5-week summer internship (May–August 2027) provides hands-on experience alongside KeyBank experts within Key Technology, Operations & Services (KTS). The program equips interns with competitive skills, networking opportunities, and mentorship.

Opportunities

  • Enterprise Fraud Services (EFS)

    Develops Key’s holistic fraud defense strategy and related components to enhance fraud program effectiveness.

    Teams: Fraud Investigations, Fraud Detection Strategies and Analytics, EFS Solutions, Fraud Operations, Client Protection, Client Identity & Access Management.

    Skillsets:

    • Interest in using data to solve problems
    • Curiosity about fraud, risk, and banking protections
    • Comfortable working with numbers and Excel
    • Ability to learn processes and spot improvements
    • Clear written and verbal communication
    • Collaborative, team-oriented mindset
    • Professional and trustworthy with sensitive information
    • Adaptable and eager to learn
  • Physical Security Solutions

    Defines and enforces physical security standards, manages critical events, provides executive security, conducts assessments, and coordinates electronic and physical security for all facilities.

    Teams: Physical Security Management, Operations Support, Process and Controls, Executive Security.

    Skillsets:

    • Strong multitasking capabilities
    • Strategic and critical thinking
    • Clear, effective communication
    • Strong collaboration across teams
    • Analytical problem-solving
  • Security Portfolio & Issues Management Office

    Supports Key’s overall Security strategy by managing security portfolio projects and fraud-related compliance issues. Works with business, technology, and risk teams to track progress, report clearly, and escalate issues.

    Teams: Security Portfolio Management & Fraud Issues Management.

    Skillsets:

    • Project Management
    • Business Analysis
    • IT Systems Analysis
    • Data Analysis
  • ESS Business Management

    Coordinates program-level activities for Information Security, Fraud, and Physical Security teams (e.g., business unit reviews, town halls, business continuity plans, risk surveys). Delivers Security Education & Awareness to employees and clients, and provides data insights & reporting.

    Teams: Data & Business Intelligence, Security Education and Awareness.

    Skillsets:

    • Clear written and verbal communication
    • Collaborative, team-oriented mindset
    • Knowledge of security, fraud, and risk concepts
    • Strong coordination and organizational skills
    • Ability to analyze data and produce reports
    • Comfortable working across teams
    • Detail oriented

Program highlights

  • Work alongside industry experts on critical projects or operational support
  • Exposure to KeyBank and Key Technology, Operations & Services
  • Grow your professional network
  • Training and learning opportunities: on-the-job training; Excel, PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA
  • Enhance soft skills, business acumen, problem resolution, and critical thinking
  • Analyze customer transaction and profile data to identify suspicious activity and report to law enforcement
  • Use industry-leading software (e.g., Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, R, SQL, JavaScript, SOAR, SIEM, Proxy, Confluence, XDR, Oracle, Actimize, GCP, SAS)
  • Opportunity to be considered for the KTS Rotational Analyst Program upon successful completion of the internship

Requirements

  • Must have completed at least three years toward a four-year undergraduate degree program, graduating in May 2028 or December 2027
  • Focused coursework in Operations, Data Analytics or Data Science, Psychology, Sociology, Statistics/Mathematics, Intelligence Studies, Criminal Justice, Legal, Finance/Accounting, Business, Marketing, Information Systems, IT Management, Software Engineering, Web Development, Game Design and System Administration, or related majors
  • Outstanding academic achievement (minimum 3.0 GPA)
  • Demonstrated leadership and teamwork from past work experience and/or extracurricular activities
  • Solid analytical, problem-solving, communication, and presentation skills
  • Proficiency in Excel and PowerPoint
  • Intellectual curiosity, enthusiasm, and willingness to learn

Pay

This position is eligible to earn an hourly rate of $25 per hour, plus a $2,000 Summer Internship Sign-on Bonus.

Benefits

For a list of eligible benefits, click here.

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