2026 Part-Time Fan Experience Representative
Red Bull New York · Harrison, NJ · 3 wk ago
On-siteSales$16/hrPart-time
About the role
The New York Red Bulls are one of 30 Major League Soccer (MLS) teams. RBNY, one of the ten charter clubs of MLS, has competed in the league since its founding in 1996. The Red Bulls play home matches at Red Bull Arena (RBA) in Harrison, New Jersey. The three-time MLS Supporters' Shield Winners are owned by the Austrian beverage company Red Bull, for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.
Responsibilities
- Provide the highest level of customer service to all fans in attendance on match-day and non-Red Bull matches/events.
- Act as one of the first points of contact with fans, and as an extension of the Member Services department.
- Work all regular game day hours and events at Sports Illustrated Stadium.
Requirements
- Must have high school diploma
- Previous customer service experience is a plus
- Must display excellent customer service and communication skills
- Must possess traits to be high energy and proactive when interacting with fans
- Must have strong initiative and work ethic and be able to function without supervision
- Must have the capability of communicating positively with guests to establish their needs efficiently and courteously
- Ability to work evenings, weekends and holidays is required
- Bi-lingual is a plus
- Knowledge of Red Bull New York and Major League Soccer is a plus
Qualifications
- Must have high school diploma
Skills
- Excellent customer service and communication skills
- High energy and proactive when interacting with fans
- Strong initiative and work ethic
- Ability to communicate positively with guests
- Ability to work evenings, weekends and holidays
- Bi-lingual
- Knowledge of Red Bull New York and Major League Soccer
Benefits
Temporary
Pay
$16/hour
Schedule
Hours may vary to reflect RBNY's needs (includes nights and weekends)