(Part-Time) Fan Experience Attendant
Portland Timbers · Portland, OR · 1 wk ago
On-siteManagement$18/hrPart-time
Jump start your sports journey with Peregrine Sports, LLC. We’re looking for friendly, outgoing, engaging, and enthusiastic individuals to be part of the excitement of stadium events.
About the role
Fan Experience staff act as the primary providers of exceptional service, engaging in conversation and directing fans entering and attending stadium events. They are responsible for safety and company procedures to ensure a memorable experience for all.
Responsibilities
- Greet fans and scan tickets.
- Help ensure contraband items do not enter the building.
- Distribute hand-outs before, during, or after the event as needed.
- Usher and direct fans to seats and amenities in the stadium.
- Monitor assigned areas to ensure fan conduct follows stadium policies.
- Perform crowd control functions during events as needed.
- Act as a member of the emergency evacuation team.
- Assist and perform wheelchair escorts for special-needs fans.
- Monitor parking lot and bike parking areas.
- Perform other duties as assigned.
Requirements
- Customer service background is beneficial.
- Must be able to read, write, and speak conversational English (Spanish is a plus).
- Availability to work ALL Timbers/Thorns matches in addition to other scheduled stadium events.
- An outgoing and friendly, engaging personality.
- The ability to work independently and be flexible in all positions.
- Must meet company grooming and appearance standards.
- Must pass a background check.
- Weekend availability is essential.
- Must be 16 years of age or older to apply (16–17 year olds must be working toward a high school diploma).
- High school diploma or GED required.
Work Environment
- Comfortable in heavy crowd traffic and high noise levels.
- Willing to work in all types of weather, including rain, wind, and extreme heat and cold.
- Ability to stand for extended periods of time (up to 6 hours).
- Regularly walk up and down cement steps.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Benefits
- Seasonal part-time hours.
- Paid training.
- Advancement opportunities.
- Gameday snacks provided.
- Uniform polo and lightweight jacket provided.
- Opportunities to attend teammate appreciation events.
- Potential monthly bonuses.
- Discounts to concessions, team store, and Adidas employee store.
- Complementary tickets.
Pay
$18/hour starting rate.
Fan Experience attendants are seasonal employees staffed on an “as-needed” basis. Hours per week may vary due to the event schedule.