2026 April-October Seasonal Front Desk Agent

Responsibilities

• Provides excellent guest service.
• Is thoroughly familiar with all lodges and activities in Custer State Park.
• Works closely with the Central Reservations staff to receive reservations or monitor changes.
• Makes sure payments and changes are accurate and complete.
• Works with the housekeeping and maintenance departments to keep track of available rooms/cabins.
• Answers questions about resort policies and park activities.
• May be assigned other duties in other departments as needed to assist colleagues in achieving the company mission.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
• Education/Experience Preferred:
• Prior experience desired, but not required.
• A high school education or GED preferred or equivalent combination of education and experience.
• Reasoning Ability:
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Physical Requirements:
• Requires grasping, writing, standing, walking, repetitive motions, listening and hearing abilities and visual acuity.
• Talking and hearing occurs continuously in the process of communicating with guests, supervisors, and other associates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Required to use hands, reach with hands and arms, climb or balance, and kneel, crouch, or crawl.
• The associate must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

About Us

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.