Seasonal Front Office Agent
Red Jacket Resorts · South Yarmouth, MA · 1 wk ago
ManagementFull-time
Responsibilities
- Checking guests in and out of resort in a warm and friendly manner
- Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
- Maintaining daily house count and expected arrivals/departures
- Utilizing the resort's property management system
- Providing excellent customer service
- Communicating all guest requests with appropriate departments
- Aiding in booking reservations as requested
Requirements
- Excellent problem-solving and empowerment skill set
Qualifications
- Positive attitude
- Knowledgeable about room rates, special packages and promotions
- Ability to work flexible hours including weekends and holidays
Benefits
- Comprehensive benefits package
- Opportunities for career growth and development
Pay
- $15 - $18 per hour based on experience
Schedule
- Variable schedule including weekends and holidays