(1763) Crisis Clinician, Mobile Crisis Outreach Team

About the role

MCOT services are community-based and available 24 hours per day, every day of the year. The Crisis Clinician utilizes the most effective, least restrictive approaches and evidenced-based interventions until the crisis is resolved or the individual is transitioned into a more clinically appropriate environment. MCOT provides expedited access to care in critical situations as an essential mobile provider of crisis services for children, adolescents, and adults experiencing a behavioral health crisis.

The MCOT case manager dispatches to the location of the individual experiencing a behavioral health crisis—including schools, emergency rooms, homes, and BTCS clinics—to provide crisis intervention, screening, referral, relapse prevention, and follow-up services. In addition to ready access to care in the time of crisis, MCOT also provides follow-up services which may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning, and linkage to ongoing services.

Within the crisis continuum, the MCOT Crisis Clinician responds when called upon to support emergent and urgent crisis needs. Leveraging skills in de-escalation and safety planning, MCOT works collaboratively with the individual in crisis to assess the need and develop a plan for next steps. As a crisis response team, MCOT collaborates with law enforcement, the medical community, schools, families, and social service agencies, demonstrating strong knowledge of the principles, methods, techniques, and practices of working with individuals experiencing mental health, substance use, and/or developmental crisis.

Responsibilities

• Provides empathetic active listening and de-escalation
• Engages in person-centered safety planning, utilizing critical thinking and solution-focused problem solving
• Ensures crisis follow-up and relapse prevention occurs, providing support once the crisis has resolved
• Communicates effectively with people and families from diverse cultures and socio-economic backgrounds
• Facilitates and coordinates placement
• Partners with families, first responders, schools, hospitals, and community agencies
• Demonstrates skills and expertise using integrated computer database programs to access files and document services, as well as the ability to organize and prioritize work assignments
• Works independently and collaboratively within a team, assuming a flexible work schedule
• Assumes rotating on-call responsibilities, including after-hours, weekends, and holidays (a daily stipend is offered for each day of on-call)
• Cross-trains to support crisis programs, including Diversion Center, Adult Crisis Respite, Youth Therapeutic Respite, and 911 Dispatch

Requirements

• Bachelor’s degree in human services or a minimum of 24 credits in a human services field if degree is not in human services
• Comprehensive knowledge of mental health diagnoses
• Minimum of two years of case management experience
• Ability to work independently and collaboratively within a fast-paced, recovery-focused environment
• Possesses a valid Texas Driver's License and maintains approved driver’s status throughout employment

Preferred Qualifications

• Pursuit of clinical licensure in counseling, behavior analysis, family therapy, social work, or a related field
• Advanced licensure (LPC-A, LCSW-A, or equivalent)
• Bilingual in Spanish
• Experience in providing concurrent documentation
• Licensure as a Licensed Chemical Dependency Counselor (LCDC)

Pay

Hourly salary range: $25.23 – $32.48

Annual salary range: $52,478.40 - $67,558.40

Differential details:

• $1.00/hour for 2 years of previous experience in a similar role
• Up to $4.00/hour for tenure with BTCS
• $0.75/hour for bilingual skills
• $1.00/hour for LPC-A, LCSW-A, or advanced licensure
• $0.50/hour for LCDC licensure

Benefits

Excellent benefits package and generous leave accruals. For additional details, visit https://bbtrails.org/work-with-us/.

Schedule

• Rotating on-call responsibilities, including after-hours, weekends, and holidays
• Flexible work schedule

Location

Burnet and Williamson Counties (Round Rock, Georgetown, Marble Falls, TX)