(1214) Crisis Clinician, Mobile Crisis Outreach Team
Program Overview
MCOT services are community-based and available 24 hours per day, every day of the year. The Crisis Clinician utilizes the most effective, least restrictive approaches and evidenced-based interventions until the crisis is resolved or the individual is transitioned into a more clinically appropriate environment. Our Vision is Healthy and Fulfilled Lives, and MCOT provides expedited access to care in critical situations, as an essential mobile provider of crisis services for children, adolescents, and adults experiencing a behavioral health crisis. The MCOT case manager dispatches to the location of the individual experiencing a behavioral health crisis, including schools, emergency rooms, homes, and BTCS clinics, to provide crisis intervention, screening, referral, relapse prevention, and follow-up services. Our Mission is to continuously improve the health and independence of the person we serve, and in addition to ready access to care in the time of crisis, MCOT also provides follow-up services which may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services.
Key Responsibilities
- Provides empathetic active listening and de-escalation
- Engages in person-centered safety planning, utilizing critical thinking and solution-focused problem solving
- Ensures crisis follow-up and relapse prevention occurs, providing support once the crisis has resolved
- Communicates effectively with people and families from diverse cultures and socio-economic backgrounds
- Facilitates and coordinates placement
- Partners with families, first responders, schools, hospitals, and community agencies
- Demonstrates skills and expertise using integrated computer database programs to access files and document services as well as the ability to organize and prioritize work assignments.
- Able to work independently, collaboratively within a Team and assumes a flexible work schedule.
- Assumes rotating on-call responsibilities, including after-hours, weekends, and holidays. A daily stipend is offered for each day of on-call.
- Cross-trains to support crisis programs, including Diversion Center, Adult Crisis Respite, Youth Therapeutic Respite, and 911 Dispatch
Credentials
- Minimum Qualifications: Bachelor’s degree in Human Services*
- Comprehensive knowledge of mental health diagnoses.
- Ability to work independently and collaboratively within a fast-paced, recovery-focused environment.
- Minimum of two years of case management experience.
- Possesses a valid Texas Driver's License and maintains approved drivers’ status throughout employment.
- *If degree is not in Human Services, a minimum of 24 credits in a human services field.
- Preferred Qualifications: Master’s degree in Human Services.
- Pursuit of clinical licensure in counseling, behavior analysis, family therapy, social work or a related field.
- Advanced licensure.
- Bilingual in ASL or Spanish.
- Experience in providing concurrent documentation.
- Licensure as a Licensed Chemical Dependency Counselor (LCDC).
Salary Information
Hourly Salary Range: $25.23 – $32.48 Differential Detail: $1.00/hour- 2 year previous experience in a similar role Up to $4.00/hour – Tenure with BTCS$.75/hour – Bilingual$1.00/hour – LPC-A, LCSW-A, Advanced Licensure$.50/hour – LCDC Licensure$1.00/hour – Williamson County Crisis Team (included in base rate)
Shift Differential Details
- $2.00/hour – Evening
- $4.00/hour – Night
- $4.00/hour – Weekend
- $6.00/hour – Weekend Night
- $30.00/day – Rotating Weekly On-Call Stipend
Location
Round Rock, TX, Marble Falls, TX
City and County
- City: Round Rock, TX, Marble Falls, TX
- County: Burnet County, Williamson County
Benefits
Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve. Click on https://bbtrails.org/work-with-us/ for additional details on other rewards and compensation, including our excellent benefits package and generous leave accruals!