(1683) Crisis Clinician, Mobile Crisis Outreach Team

About the role

MCOT (Mobile Crisis Outreach Team) services are community-based and available 24 hours per day, every day of the year. The Crisis Clinician utilizes the most effective, least restrictive approaches and evidenced-based interventions until the crisis is resolved or the individual is transitioned into a more clinically appropriate environment. MCOT provides expedited access to care in critical situations as an essential mobile provider of crisis services for children, adolescents, and adults experiencing a behavioral health crisis.

The MCOT case manager dispatches to the location of the individual experiencing a behavioral health crisis, including schools, emergency rooms, homes, and BTCS clinics, to provide crisis intervention, screening, referral, relapse prevention, and follow-up services. MCOT also provides follow-up services which may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning, and linkage to ongoing services.

Responsibilities

• Provides empathetic active listening and de-escalation
• Engages in person-centered safety planning, utilizing critical thinking and solution-focused problem solving
• Ensures crisis follow-up and relapse prevention occurs, providing support once the crisis has resolved
• Communicates effectively with people and families from diverse cultures and socio-economic backgrounds
• Facilitates and coordinates placement
• Partners with families, first responders, schools, hospitals, and community agencies
• Demonstrates skills and expertise using integrated computer database programs to access files and document services
• Organizes and prioritizes work assignments
• Works independently and collaboratively within a team
• Assumes a flexible work schedule, including rotating on-call responsibilities after-hours, weekends, and holidays (a daily stipend is offered for each day of on-call)
• Cross-trains to support crisis programs, including Diversion Center, Adult Crisis Respite, Youth Therapeutic Respite, and 911 Dispatch

Requirements

• Bachelor’s degree in human services or a minimum of 24 credits in a human services field if degree is in another discipline
• Comprehensive knowledge of mental health diagnoses
• Minimum of two years of case management experience
• Valid Texas Driver's License and maintenance of approved driver’s status throughout employment
• Ability to work independently and collaboratively within a fast-paced, recovery-focused environment

Preferred Qualifications

• Pursuit of clinical licensure in counseling, behavior analysis, family therapy, social work, or a related field
• Advanced licensure (e.g., LPC-A, LCSW-A)
• Bilingual in Spanish
• Experience in providing concurrent documentation
• Licensure as a Licensed Chemical Dependency Counselor (LCDC)

Skills

• De-escalation and safety planning
• Critical thinking and solution-focused problem solving
• Strong knowledge of principles, methods, techniques, and practices of working with individuals experiencing mental health, substance use, and/or developmental crisis
• Collaboration with law enforcement, medical community, schools, families, and social service agencies

Pay

Hourly salary range: $25.23 – $32.48

Annual salary range: $52,478.40 - $67,558.40

Differentials:

• $1.00/hour for 2 years of previous experience in a similar role
• Up to $4.00/hour for tenure with BTCS
• $0.75/hour for bilingual (Spanish) proficiency
• $1.00/hour for LPC-A, LCSW-A, or advanced licensure
• $0.50/hour for LCDC licensure

Schedule

• Rotating on-call responsibilities, including after-hours, weekends, and holidays
• Flexible work schedule

Benefits

Excellent benefits package and generous leave accruals. For additional details, visit BTCS rewards and compensation.

Location

Burnet and Williamson Counties, including Round Rock, Georgetown, and Marble Falls, TX.