0000007727.CASEMANAGER.STRENGTHENING PUBLIC HEALTH INFRASTRUCTURE WORKFORCE AND DATA SYSTEMS STRATEGY A1

Responsibilities

• Interviews clients to assess needs or problems
• Conducts home visits
• Develops case plans
• Implements plans of assistance within agency policies and procedures and established guidelines
• Requests, verifies and updates client information required to establish or re-establish eligibility
• Maintains up-to-date and accurate documentation
• Prepares monthly case reports, reflecting contacts with clients and agencies on a service or assistance status
• Maintains contact with clients to establish continued program eligibility
• Mails appeal letters for program terminations
• Prepares and submits all financial assistance payment records for processing

Qualifications

• Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Social Services, or in a job related field of study
• One (1) year of work related experience

Special Requirements/Knowledge, Skills & Abilities

• Skilled in the use of standard software applications
• Ability to effectively communicate both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public
• Must possess a valid Texas Driver’s License, with a good driving record and reliable transportation

Physical/Environmental Requirements

• Standard office environment
• Requires extensive travel to conduct client home visits