Zone Supervisor

About the Role

A Zone Supervisor provides direct oversight and management of custodial staff for specific campus regions. The supervisor ensures staff are trained, assigned, supported, and assessed as they maintain university facilities, assist with operations and events, and respond to weather and other emergencies. This essential position must be available for emergencies.

Responsibilities

• Plans, coordinates, and assigns efficient and effective work schedules and other duties to employees, including supervising and approving staff time and attendance records.
• Supervises and evaluates custodians’ performance of assigned duties and responsibilities through regular and random reviews of work assignments and techniques.
• In consultation with the Assistant Director, Facilities Operations, identifies and addresses any job‑related performance or behavioral concerns through coaching, counseling, or other means, maintaining appropriate records.
• Regularly inspects buildings for cleanliness, needed repairs, and safety compliance; ensures custodians report defects and enter new work orders as required.
• Supervises cleanup during and after severe weather incidents, including snow removal.
• Supports essential University events and activities, often on weekends (e.g., Commencement, Orientation, Move‑in, Open Houses).
• Enforces safety rules and programs, identifies and reports safety concerns within the assigned zone.
• Ensures work orders are completed and updated; prepares reports of work activities, inspection logs, and personnel records as requested.
• Reviews upcoming events and event work orders daily, communicating with staff and departments regarding special setup needs.
• Conducts onboarding training for new employees on custodial responsibilities unique to the zone(s) and provides ongoing training on safe use of cleaning equipment, supplies, and techniques.

Additional Skills Required

• Commitment to customer service when working with students, parents, faculty, staff, and guests.
• Ability to plan, organize, control, and direct all aspects of custodial responsibilities for assigned facilities, ensuring high productivity.
• Availability for emergencies and weather events.
• Strong oral and written communication skills to direct staff effectively and convey Facilities Operations leadership points.
• Ability to express ideas clearly and concisely.
• Proficiency with word processing, spreadsheets, and the ability to learn a work‑order management system.
• Ability to meet deadlines and make sound decisions under stress.
• Capability to work safely around mechanical/electrical hazards, building materials, and chemicals.
• Commitment to upholding human dignity, respecting diverse perspectives, and treating others with kindness, fairness, and empathy.
• Ability to respect, support, and contribute to the University’s Catholic and Jesuit mission.

Education Requirements

• High school diploma or equivalent required.

Preferred Qualifications

• Three (3) consecutive years of supervisory experience required.
• An equivalent combination of supervisory experience and education may be considered (30 credit hours of college coursework = one year of experience).

Schedule

Sunday – Thursday, 3:00 pm – 11:30 pm. Additional hours as required.

Non‑Discrimination Statement

The University is committed to providing an educational, residential, and working environment free from harassment and discrimination. Applicants, employees, guests, and visitors have the right to be free from discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other protected status. Sexual harassment, including sexual violence, is prohibited by Title IX. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or employment programs.