Youth Residential Shift Supervisor

About the role

You'll lead and support a team of Youth Specialists who work directly with residents throughout the day. You'll serve as a coach, mentor, and resource for staff, helping them develop the confidence, skills, and knowledge needed to provide exceptional care and support.

Responsibilities

• Provide leadership, coaching, and support to direct care staff while ensuring a safe, structured, and therapeutic environment for residents.
• Play an important role in shaping team culture, supporting treatment goals, and helping youth experience consistency from the adults who care for them every day.
• Lead and support a team of Youth Specialists who work directly with residents throughout the day.
• Serve as a coach, mentor, and resource for staff, helping them develop the confidence, skills, and knowledge needed to provide exceptional care and support.
• Help ensure trauma-informed care remains at the center of every interaction, creating an environment where youth feel safe, supported, and understood.
• Work alongside the clinical and residential teams to help youth make progress toward treatment goals, develop healthy coping skills, and build greater independence.
• Guide staff through challenging situations, provide support during crises, and model calm, consistent leadership when it's needed most.
• Contribute to a positive culture where accountability, teamwork, growth, and respect are foundational to the work being done.
• Coach a new team member, participate in treatment discussions, or help resolve challenges on the living unit.
• Celebrate staff successes, support youth through difficult moments, or help the team navigate an unexpected situation.

Requirements

• One of the following qualifications is required:
• Bachelor's degree and 2 years of experience in a child caring institution,
• Two years of completed college coursework and 3 years of experience in a child caring institution,
• High school diploma and 4 years of experience in a child caring institution.

Qualifications

• Previous leadership, supervision, or team development experience preferred.
• Experience working with youth who have developmental disabilities, emotional impairments, or behavioral challenges, required.
• Strong communication, coaching, conflict-resolution, and organizational skills.
• Commitment to trauma-informed care and youth development.

Skills

• Previous leadership, supervision, or team development experience preferred.
• Experience working with youth who have developmental disabilities, emotional impairments, or behavioral challenges, required.
• Strong communication, coaching, conflict-resolution, and organizational skills.
• Commitment to trauma-informed care and youth development.

Benefits

• Health, dental, and vision insurance
• Paid time off and paid holidays
• 403(b) retirement plan with employer matching
• Employee Assistance Program (SupportLinc)
• Ledgance development and professional training opportunities
• Collaborative and supportive team environment
• Opportunities for advancement within Child & Family Services
• Meaningful work that impacts youth and families every day

Pay

• $55,000

Schedule

• Full-time, 40 hrs per week, Monday - Friday
• Day / Afternoon Shift with a flexible schedule based on program and resident needs
• 8 hour shifts
• Availability to work evenings, weekends, and holidays as needed.
• Participation in shared on-call responsibilities.
• Regular involvement in treatment team meetings, staff development, training, and residential program operations.
• Ability to provide support during crisis situations and after normal business hours when necessary.