Residential Shift Supervisor

About the role

The Residential Shift Supervisor oversees daily operations and staff during assigned shifts at Kissimmee Youth Academy, a residential and behavioral health treatment facility for at-risk youth.

Responsibilities

• Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
• Aid in developing staff schedules and ensuring adequate coverage for safe and effective facility operations
• Monitor facility security and ensure compliance with state regulations and agency policies
• Supervise youth behavior management, review incidents, and investigate grievances
• Oversee medication administration and ensure accurate documentation
• Assist with youth appointments, transports, and intake/discharge procedures
• Communicate regularly with leadership regarding staffing, safety, and operational concerns
• Conduct security checks, monitor electronic systems, and oversee room searches as needed
• Provide emergency response coordination during incidents such as fire or severe weather

Requirements

• High School Diploma required; Bachelor’s Degree preferred
• Minimum of 3 years’ experience working with youth in a residential setting required
• Prior supervisory experience preferred
• Ability to assess youth with substance abuse, mental health, and trauma history

Preferred Skills

• First Aid/CPR certified (or ability to obtain during probationary period)
• Strong leadership, supervision, and conflict resolution skills
• Excellent written and verbal communication
• Sensitivity to cultural, gender, and individual differences

Physical Demands

Must be physically healthy and emotionally stable. Ability to engage with youth, participate in activities, and intervene physically if needed. Must be free from communicable diseases as defined by the state. Ability to pass evaluations for physical techniques and written certification exam.

How to Apply

Click “Apply Now” through Indeed to submit your application. Or visit www.youthopportunity.com/yourfuture to learn more about our mission and career opportunities.