Youth Program Assistant

About the role

The Youth Program Assistant supports school-aged refugee youth and their families in a successful adjustment and transition to school. They assist with program intakes, service planning and program services for IRC’s after-school programs.

Responsibilities

• Provide one-on-one and group homework sessions, ensuring students understand the material and can complete assignments on their own.
• Aid and guide students during workshop activities, ensuring they remain engaged and understand the material.
• Support instructors and administrators, offering additional assistance as required.
• Handle clerical tasks such as data entry, filing, scheduling, and other administrative duties as assigned.
• Collaborate with program staff and administrators to assess students’ needs and adjust support strategies accordingly.
• Conduct outreach to eligible communities to recruit students to participate in programming.
• Direct contact with families via phone, texting, and Whatsapp to report on student interactions and to collect administrative documentation.
• Conduct ongoing data collection through surveys to monitor program success.
• Provide interpretation services as needed to address issues involving children’s education.
• Assist program staff in the outreach to parents of youth who are having difficulties in the program.
• Work with interpreters when necessary and available.
• Collaborate with other IRC staff to facilitate participation in other IRC programming as needed.
• Maintain comprehensive case notes in accordance with standards set by IRC and funding partners.
• Participate in staff development and monthly team meetings.
• Prepare monthly newsletter for families about program events, securing translation for all represented languages.
• Continuously update skills and knowledge in both general educational trends and refugee resettlement practices.

Requirements

• High school diploma required
• Working toward a bachelor’s degree in social work, psychology or education preferred
• Minimum of one year experience with youth required, preferably with English language learners
• Experience working with learners from a variety of cultural and linguistic groups highly desired
• Experience in public education setting highly preferred
• Experience with refugee and/or immigrant populations highly preferred

Key Working Relationships

• Reports to: Youth Program Coordinator
• Directly supervises: N/A

Job Requirements

• Demonstrated Skills And Competencies: Solid diplomacy, relationship building and networking skills; ability to effectively manage internal and external relationships, including community stakeholders and donors; Excellent written, verbal and interpersonal communication skills; ability to work successfully in cross-cultural environment, especially with school-aged children and their families; Highly organized, responsible and flexible; ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment and maintain composure under pressure; Must be comfortable interacting with individuals from a variety of cultural backgrounds; Proficiency in Microsoft Office applications, including Word, Excel, Outlook; ability to use the internet and other resources for research and problem-solving purposes; Language Skills: Ability to read, write and speak English fluently is required. Fluency in one of the languages of populations served is required (Ukrainian, Russian, Haitian Creole, Spanish, French highly desired)

Equal Opportunity Employer

The IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.