Youth & Family Director

About the role

The Youth & Family Director oversees and coordinates a diverse range of programs designed to engage and inspire children, teens, and families to learn, grow, and thrive. This role manages offerings such as Gymnastics, Dance, Kids Play, Cultural & Arts Programs, Camp, and more, many of which are seasonal, ensuring each is delivered safely, creatively, and with excellence.

Responsibilities

• Identify opportunities to enhance programs, introduce new experiences, and engage families in meaningful ways.
• Collaborate with staff and partners to implement programs, troubleshoot challenges, and ensure a high-quality experience for all participants.
• Drive innovation and support staff in executing activities to foster confidence, exploration, and lasting connections for children and families.

Requirements

• Proven experience overseeing diverse youth and enrichment programs such as Gymnastics, Dance, Kids Play, Cultural and Arts Programs, Camp, and other seasonal offerings, ensuring each is delivered safely, creatively, and with excellence.
• Minimum of 2 years of demonstrated supervisory experience.
• Project management experience, including planning, execution, and evaluation of multi-phase or seasonal initiatives.
• Experience developing and managing seasonal and year-round programs.
• Strong knowledge of child and youth development, inclusive programming, and community engagement.
• Ability to innovate, problem-solve, and enhance program offerings.
• Bilingual (Spanish/English) strongly preferred.
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
• Ability to apply knowledge of accounting and finance basics.

Qualifications

• Proven experience overseeing diverse youth and enrichment programs such as Gymnastics, Dance, Kids Play, Cultural and Arts Programs, Camp, and other seasonal offerings, ensuring each is delivered safely, creatively, and with excellence.
• Minimum of 2 years of demonstrated supervisory experience.
• Project management experience, including planning, execution, and evaluation of multi-phase or seasonal initiatives.
• Experience developing and managing seasonal and year-round programs.
• Strong knowledge of child and youth development, inclusive programming, and community engagement.
• Ability to innovate, problem-solve, and enhance program offerings.
• Bilingual (Spanish/English) strongly preferred.
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
• Ability to apply knowledge of accounting and finance basics.

Physical Requirements

• Sit, stand, walk, bend, talk.
• Lift and/or move items, including equipment, furniture and/or children.

Essential Functions

• Hold program teams accountable for high performance and achievement of organizational objectives.
• Model inclusive leadership behaviors and embrace diversity in all forms.
• Hire, coach, and manage direct reports, ensuring alignment with association people practices.
• Implement a goal-based management approach, ensuring staff are actively working toward center-level objectives and key results.
• Model and ensure adherence to association policies and safety protocols, with a focus on child safety.
• Maintain all required staff certifications.
• Promote and incorporate the YMCA five core values and attributes.
• Prioritize relationship-building with members, program participants, volunteers, and all YMCA stakeholders.
• Respond to member and participant needs in a courteous, friendly, and professional manner.
• Ensure all programs deliver excellent customer service and a transformative YMCA experience.
• Guide, direct, and oversee current Youth and Family programs, Kids Play, and new program development.
• Establish operating standards and program objectives to ensure quality, participant satisfaction, and growth.
• Support marketing and promotion efforts to achieve program enrollment and engagement goals.
• Develop and maintain maintenance programs and procedures for facilities and equipment.
• Maintain accurate program records, including registrations and statistics.
• Develop and maintain collaborative relationships with community organizations to increase YMCA visibility.
• Develop, monitor, and manage program budgets to meet fiscal objectives, control expenses, and achieve financial targets.
• Cook up smooth execution of program activities and events.
• Participate in fundraising initiatives, including the Annual Campaign.
• Contribute to strategic Impact Group meetings and other organizational initiatives.
• Complete other duties as assigned.

About Us

The Greater Austin YMCA is a dynamic force elevating quality of life in Greater Austin by boldly expanding access for all children, adults, families and seniors in our rapidly growing community. For nearly 75 years, the Greater Austin YMCA has evolved to address each community's greatest needs, touching every phase of life and nurturing happier, healthier people, a stronger community and a better world.

We believe everyone deserves access to high-quality programs that keep our community strong. As a proud 501(c)(3) nonprofit, we provide financial assistance to expand access so community members can learn, grow, and thrive through our early learning academies, fitness and wellness centers, youth programs, workforce development, adult programming, mental health counseling, and more.

Each year, the Y serves nearly 140,000 people across Travis and Hays counties through seven fitness and wellness centers, more than 55 licensed campuses in four school districts, two YMCA Tomorrow Academy™ locations, and Camp Moody, our outdoor Adventure camp.

Globally, the YMCA is one of the oldest and largest youth-serving organizations in the world, united by our commitment to a better future -- for all.

Additional Information

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.