Youth Facilitator I, Van Dyke Cornerstone

Program Overview

Education & Youth Development Programs: CAMBA operates more than 20 after school and summer camp programs in New York City, serving over 10,000 elementary and middle school children. This programming includes supper and socialization; homework help; science, technology, engineering and math (STEM); literacy enrichment; recreation activities; conflict resolution; clubs; and community circle. Programs operate during the school year, in the summer, and on most school holidays.

About the role

The Group Leader/ Youth Facilitator I supports the daily operations of the Community Resource Room by helping residents use computers, navigate online tools, and participate in basic digital activities. This is an entry-level role focused on supervision, customer service, and simple facilitation. The Group Leader helps keep the CRR organized, safe, and welcoming while assisting visitors with everyday digital tasks and workshops.

Responsibilities

• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information.
• Greet residents and monitor the CRR during open hours.
• Help participants use computers, printers, and internet-based tools.
• Aid with simple tasks such as email setup, online forms, job searches, or accessing benefits websites.
• Provide guidance on basic digital literacy activities (typing, using browsers, saving documents, navigating common websites).
• Ensure all devices are handled safely and stored properly when the CRR is closed.
• Follow procedures for locking up equipment such as computers, podcast tools, tablets, and printers.
• Report any technical issues promptly.
• Support small group activities or workshops led by CRR staff.
• Encourage community members to participate in workshops and digital-learning activities.
• Record daily sign-ins and usage data.
• Track participation in activities and assist with simple reporting tasks.
• Communicate equipment or space issues to supervisors.
• Facilitate basic CRR activities such as resume support sessions, introductory technology tutorials, or guided digital exercises.
• Lead simple digital-learning group activities that build comfort with everyday technology.
• Help visitors use podcast equipment safely and appropriately, including microphones, recording tablets, and the audio mixer.
• Offer basic guidance on how to start and stop recordings and organize files for simple podcast or video projects.
• Provide patient, clear support to residents with varying levels of comfort with technology.
• Maintain a clean, organized environment and follow opening/closing procedures.

Requirements

• High School Diploma and one year of experience working in community-based programming.
• Comfortable using computers, web browsers, email, and common online tools.
• Ability to help others understand basic digital tasks.
• Strong communication and customer service skills.
• Reliable, organized, and able to maintain a welcoming and calm environment.

Qualifications

• Experience working or volunteering with community members, youth, or adults is helpful but not required.
• Interest in technology, digital learning, or media tools preferred.

Pre-employment requirements

• If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; NYS Division of Criminal Justice Services Sex Offender Registry clearance

Status

Part-time

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Pay

$20.60 hourly