Youth and Adult Program Manager

Roles and Responsibilities

• Develops and directs the implementation of goals, required training, objectives and performance standards for the Youth and Adult department to ensure they meet the expectations of the organization and licensed programs.
• Manages, directs, assesses, trains, and lead employees to ensure competence in their job duties and their performance meets the job expectations.
• Responsible for recruiting, hiring, and dispositioning applicants and ensuring recruiting and department objectives are met and the department remains fully staffed using talent acquisition tools and resources.
• Responsible for performance reviews and feedback to staff and implementing plans of correction when needed.
• Responsible for ensuring new hires or transfers are orientated and receive necessary training that meets the state licensing and organization requirements.
• Follows all safety protocols and guidelines for promoting a safe work environment for clients.
• Ensures federal compliance with federal state standards by providing requested activity reports or data.
• Follows all safety protocols and guidelines for promoting a safe and healthy environment for the client and promotes safety awareness and accident prevention.
• Identifies and recommends improvements in divisional and departmental operations to ensure assigned functions are efficient and cost effective.
• Create and review programs to ensure they are safe, timely, effective, efficient, equitable, client centered and meet licensure requirements.
• Create and maintain an active volunteer program and recruit volunteers for activities and programs.
• Provide a welcoming and inviting atmosphere to all clients and volunteers and serves as a main contact for Adult and Youth activity services and programs.
• Oversees program offerings and activities, recruit volunteers, and works with community partners on any donations for the Youth and Adult programs and services.
• Enlist clients and volunteer support and input with program planning and activities to ascertain whether additional services or programs are needed.
• Conduct weekly/monthly inventory to ensure materials are available for activities.
• Set up community events for potential clients and companies for an introduction and overview of the Youth and Adult programs and activities.
• This job requires working some evenings and weekends for special programs and events.

Qualifications

• Education, Licensure and Experience: Bachelor's degree in Human Services, Education or another related field is required or Associate Degree in a field related to human services and two years of full-time work experience providing direct care services. Relevant experience supervising activities. Activity Director certification preferred HHSC Childcare Director certification preferred CPR and First Aid required Annual TB test and screening.
• Knowledge Skills and Abilities: Must be able to demonstrate the skills and competencies necessary to proficiently perform the job duties and functions, determined through ongoing skills and training, competency assessments and performance evaluations. Strong leadership skills to guide and supervise staff to meet the customer and client expectations. Ability to organize, document and implement detailed programs that are effective and efficient and can be used as a model for other activities. Ability to maintain detailed records of activity programs and client participation while identifying progress toward established activity goals and expectations. Excellent written and communication skills. Must have flexibility and be able to work evenings and weekends to supervise programs and events. Required to develop and maintain strong collaboration and partnerships with other agencies in the community. Excellent computer skills and able to adapt to different software, and train staff. Excellent organizational skills and attention to detail. Ability to multi-task in a fast-paced environment and meet customer deadlines. Ability to work with confidential documents and sensitive materials. Ability to prioritize and work at an elevated level of accuracy. Excellent management skills. Ability to work independently and as a team.