Youth Program Manager

About the role

Career Team is a leading workforce development organization on a mission to transform lives by blending cutting‑edge technology with compassionate, high‑touch services. We solve today’s unemployment challenges with smart software, world‑class trainers, dedicated case managers, dynamic job developers, and innovative partners. Career Team is looking to hire a Youth Program Manager who will be responsible for oversight and coaching to the Youth Career Advisors and coordinating with the Program Advisor. This position will approve enrollment applications, assess caseloads, and complete monthly report outs related to the Youth program. The Youth Program Manager role is performed under the supervision of the Deputy Director.

Responsibilities

• Provide supervision and support for all Youth Career Advisors
• Support and collaborate with the local Center Managers and Deputy Director
• Collaborate with the Program Advisor on scheduling trainings to support the Youth team
• Manage the team’s active caseloads for served programs
• Coordinate with the local team on Work Experience (WEX) opportunities for Youth participants
• Oversee program referral pathway processes
• Ensure that Career Advisors maintain accurate written case records in Work In Texas and files that are necessary to meet contractual requirements
• Assist in developing and implementing casework service plans for complex cases
• Support Career Advisors in removing barriers for participants
• Work with the Program Advisor to ensure all staff are trained on all systems such as Work In Texas and are committed to upholding data integrity
• Assess, manage, and maintain a caseload of new registrants as well as carryover participants
• Track clients’ progress in training and job search activities monthly
• Case note all interactions with clients in Work In Texas in a timely manner meeting compliance
• Build strong partnerships with community organizations
• Visit Career Advisors at access points to ensure connectivity and strong partnerships
• Develop and implement strategies to incorporate a focus on performance objectives in the daily operations of organizational staff
• Help drive customer success and positive outcomes for contractual measures
• Provide training and career coaching on assessments to help establish career goals aligned with the skill needs of area business and industry
• Prepare and present reports of activities and accomplishments
• Maintain accurate and thorough completion of required documentation and reports through the data management