Program Manager, Youth Services

Youth Outreach Services (YOS) is seeking an experienced and passionate Program Manager to lead our Monarch Lincoln Program within the Illinois Department of Juvenile Justice. This is an exciting leadership opportunity for a licensed behavioral health professional who is committed to helping justice-involved youth build healthier futures.

About the role

As Program Manager, you will oversee program operations, provide clinical and administrative leadership, supervise a dedicated team of counselors, and ensure the delivery of high-quality, trauma-informed services within a correctional setting. You'll play a critical role in shaping outcomes for youth while supporting the growth and development of your staff.

At YOS, we believe every young person deserves the opportunity to succeed. Our Juvenile Justice programs focus on rehabilitation, skill-building, and behavioral health support that empower youth to make positive life changes. This role offers the opportunity to lead meaningful work, influence program development, and make a lasting impact on the lives of vulnerable youth.

Responsibilities

• Provide leadership, supervision, and support to counselors and program staff.
• Oversee daily program operations and ensure compliance with agency, contractual, and Department of Juvenile Justice requirements.
• Provide clinical guidance, coaching, and professional development opportunities to staff.
• Monitor service delivery, program outcomes, and documentation quality.
• Collaborate with facility personnel, community partners, and referral sources to support youth success.
• Assist with crisis intervention, problem-solving, and program planning.
• Ensure timely reporting, accurate recordkeeping, and adherence to regulatory standards.
• Foster a positive, trauma-informed, and culturally responsive environment for youth and staff.

Requirements

• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field required.
• Clinical licensure preferred (CADC, LPC, LCPC, LCSW, or equivalent).
• Minimum of 2 years of supervisory or leadership experience.
• At least 5 years of experience working with at-risk, justice-involved, or high-needs youth.
• Strong knowledge of trauma-informed care, behavioral health treatment, and youth development.
• Excellent leadership, communication, and team-building skills.
• Valid Illinois driver's license and access to reliable transportation required.

Benefits

• Comprehensive Benefits Package: Health, Dental, Vision, Life Insurance, and Short/Long-Term Disability options.
• Retirement Plan: 403(b) with eligibility for Public Service Student Loan Forgiveness.
• Paid Time Off (PTO): Generous vacation, sick, and personal time.
• Professional Growth: Leadership development and ongoing training opportunities.

Pay

$55,000–$65,000 (based on experience and qualifications)

Schedule

Monday–Friday | 8:00 AM–4:00 PM

100% on-site at a juvenile justice correctional setting in Lincoln, IL.