Xerox Marketing, Communications and Print Sales Consultant

About the role

The XMCPS Consultant drives profitable growth by expanding Xerox services offerings within existing client accounts and supporting select new logo opportunities. This role sells complex, high-value services offerings through a consultative, long-cycle sales motion and builds trusted-advisor relationships with senior client stakeholders.

Key Responsibilities

• Drive new business development within existing Xerox accounts and support select new logo opportunities as required
• Identify and develop whitespace, cross-sell, and upsell opportunities across XMCPS services offerings
• Partner with Client Managers and the broader sales organization on account planning, opportunity qualification, and growth strategy
• Serve as a subject matter expert on services offerings and help define scope and statements of work
• Advises clients on the most appropriate print production model for current and future needs, including onsite, hybrid, and offsite options
• Afford assessment client business requirements, operating models, service levels, and growth objectives to recommend appropriate solutions
• Develop business rationale and risk assessments to support account investment decisions
• Support RFP responses, business case development, risk profiles, and solution documentation
• Participate in technical and commercial negotiations in partnership with solution architects and other internal stakeholders
• Build trusted-advisor relationships with client decision-makers and influence adoption of Xerox services offerings
• Anticipate customer needs, identify alternatives, and help resolve issues that could slow opportunity progression
• Represent Xerox professionally in client presentations, executive discussions, and strategic planning sessions

Qualifications

• Bachelor’s degree preferred, or equivalent combination of education and relevant experience
• Proven experience selling complex services offerings in a consultative, solution-oriented environment
• Strong executive presence and ability to build senior-level client relationships
• Experience supporting long-cycle sales opportunities, business case development, and deal shaping
• Strong commercial judgment and ability to translate client needs into practical, scalable services solutions
• Strong analytical, problem-solving, and communication skills
• Knowledge of print sales, production print environments, and marketing and/or agency workflows preferred
• Fluency in Canadian French preferred

Core Competencies

• Consultative selling
• Account expansion and growth strategy
• Executive relationship management
• Solution shaping and opportunity qualification
• Cross-functional collaboration
• Strategic thinking
• Client-centric problem solving

Performance Measures

• New and additional profitable revenue growth
• Increased penetration and adoption of XMCPS services offerings
• Customer retention and renewal influence
• Strategic opportunity creation and conversion
• Contribution to new logo pipeline and wins, where assigned