X/Twitter Community Manager (San Francisco)

About Us

UGLYCASH is dedicated to delivering a more honest and inclusive financial service. We aim to break down barriers of discrimination and provide global financial inclusion through our services. Our name serves as a statement to differentiate us from traditional financial institutions, emphasizing our commitment to authenticity, honesty, and human connection.

We are driven by a belief that access to stable currency is a fundamental human right. This belief motivates us to address the inequality gap and reduce mass migration. Our mission is to serve everyone, and we strive to achieve this through our products and community engagement.

What You'll Be Doing

• Manage and grow UGLYCASH's X community
• Create, curate, and produce community content (live streams, online resources, social posts)
• Scale community support and moderation infrastructure (CRM, support ticketing systems)
• Cook up and run in-person community events and meetups
• Collect and synthesize community feedback to influence product development
• Serve as a public ambassador and figurehead for UGLYCASH

Requirements

• Located in the United States and willing to move to San Francisco after hire (relocation support provided)
• 3+ years of relevant experience in technology and crypto
• Experience leading and growing a community
• Experience scaling and operationalizing customer success systems
• Operational experience in a crypto startup/project
• Experience managing and growing a team
• Very active on social media with an existing following
• Deep connectivity in / understanding of the crypto ecosystem
• Great communicator, comfortable talking in public and hosting live events
• Exceptional detail-oriented operational, project management and organizational skills
• A relentless, growth-oriented self-starter

Benefits

• Compensation: Competitive compensation plan that includes cash and the potential for a token grant
• Healthcare coverage: Comprehensive medical, dental, and vision insurance plans
• Nomadic/remote work opportunities: Enjoy the flexibility of working remotely for 2 months a year
• Paid time off: Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days
• Parental & Bereavement Leave: Paid parental leave for new parents, including maternity, paternity, and adoption leave