Wyndham Westward Look Grand Resort & Spa - Banquets Manager OEM

About the Role

As Banquets Manager, you’re the maestro of memorable moments—masterminding every detail so that each event goes off without a hitch. You’ll keep the Banquet Department running smoother than a perfectly choreographed dance, balancing cost control with dazzling guest service. From setting the stage for spectacular celebrations, orchestrating flawless serving, to leading the grand finale cleanup, you’re in charge of it all. When it comes to your team, you’re the ultimate coach—hiring, training, cheering them on, offering guidance when needed, and celebrating their growth. This position is an overtime eligible manager (OEM); overtime does apply and is calculated accordingly.

Responsibilities

• Approach every guest and teammate with genuine warmth and a service-first attitude—your smiles and positive energy set the stage for unforgettable events.
• Maintain reliable attendance, adapting to the ever-changing event schedule while upholding Aimbridge Hospitality’s gold standards.
• Wear your uniform and name tag with pride, ensuring your appearance always matches the high standards of our brand.
• Follow all Aimbridge Hospitality guidelines and regulations to keep every event smooth, safe, and running like clockwork—for both guests and staff.
• Keep your Food Handlers, Alcohol Awareness, CPR, and First Aid certifications up to date.

Requirements

• High school diploma or equivalent with at least 2 years of progressive hotel or related experience; supervisory experience required.
• Proficient in Windows operating systems.
• Strong communication skills; able to convey information clearly and listen effectively to coworkers and guests.
• Skilled at problem-solving, including anticipating, identifying, and resolving workplace issues under pressure.
• Capable of assimilating and analyzing complex information from multiple sources and making quick, accurate decisions.
• Comfortable working with financial data and performing basic arithmetic functions.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

• Daily Pay (ask your Recruiter for more details).
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

About the Property

Westward Look Wyndham Grand Resort & Spa provides an upscale Southwestern workplace set on 80 acres in the Sonoran Desert. Originally built as a hacienda-style home in 1912, the resort blends historic character with modern amenities. Team members support 241 guest rooms, each with a private balcony and desert views, along with on-site dining, the Sonoran Spa, three pools, hot tubs, and horseback-accessible nature paths. Located near Sabino Canyon, Saguaro National Park, and Tucson Mall, the property attracts both leisure guests and outdoor enthusiasts. It’s a scenic, resort-style environment ideal for staff who enjoy delivering warm, high-touch hospitality.