Wyndham Grand Pittsburgh Downtown - Front Desk Supervisor

Key Skills/Responsibilities

• Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free.
• Be the go-to for reservations, VIP requests, and making every guest feel like a star.
• Keep things running like clockwork by tracking logs, managing messages and packages, and handling every detail professionally and quickly.
• Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

Education & Experience

• A high school diploma or equivalent required.
• College coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.

Qualifications

• Must have a valid driver’s license.

Skills

• Guest Experience Pro
• Operations Maestro
• Revenue & Rate Strategist
• Team Leader & Problem Solver

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Pay

Now offering Daily Pay!

Schedule

Details on the schedule will be provided during the interview process.

Property Information

🌟 Welcome to Wyndham Grand Pittsburgh Downtown! 🌟

As Pittsburgh’s largest hotel with 712 rooms, Wyndham Grand Pittsburgh Downtown offers the perfect blend of modern comfort and stunning city views. Located in the heart of the city, right along the scenic riverside, our prime location puts you just a short walk or quick ride away from top attractions like Point State Park, the Cultural District, stadiums and more!

毗邻城市中心的河畔，Wyndham Grand Pittsburgh Downtown拥有712间客房，提供现代舒适与壮丽城市景观的完美结合。我们的优越位置使您只需步行或轻松骑行即可到达如点石公园、文化区、体育场等热门景点。

🌟 🚍 🍽️ 🎉

Congratulations on joining our team at Wyndham Grand Pittsburgh Downtown! 🌟

We take care of our team! Enjoy free meals for every shift and free beverages all day long. Plus, our comfortable break room makes it easy to recharge. We offer a comprehensive benefit package to full time associates that includes medical, dental, vision, short term disability, paid time off plus much more!

我们照顾我们的团队！享受每班次免费餐食和全天免费饮料。此外，我们的舒适休息室使您轻松充电变得容易。我们为全职员工提供的全面福利计划包括医疗、牙科、视力、短期残疾、带薪休假等更多内容！

🌟 🚍 🍽️ 🎉