Wx Field Manager (CT)
HomeWorks Energy, Inc. · New Haven, CT · 1 mo ago
Administrative$85k–$105k/yrFull-time
About the role
Full-time, salary position eligible for performance bonuses. The Field Manager is responsible for managing 10-20 trucks and the day-to-day operations in the field, ensuring adherence to safety protocols, great customer experience, and production.
Responsibilities
- Manage and support the team.
- Assist Branch Manager in morning operations.
- Conduct site visits as booked by the customer service team.
- Conduct surprise site visits on the crews and conduct safety inspections.
- Work with Quality Assurance Supervisor on running day to day operations.
- Interface with program inspectors and work with them on real team issues.
- Stand permit inspections when required.
- Ensure crews are up to date with all Energize CT rules and regulations.
- Do checks to ensure that testing equipment is in good working order.
- Provide feedback to Crew Leads on quality issues that come up.
- Update Customer Relationship Management (CRM) with correct job information.
- Update the customer service team on current issues that need to be addressed.
- Work with the invoicing team and correct any invoices that have failed QC.
- Perform additional tasks as required.