Wx Field Manager

Full-time, salaried position eligible for bonus based on performance.

About the role

The Field Manager is responsible for managing 2-4 Field Supervisors and the day-to-day operations in the field, ensuring adherence to safety protocols and a great customer experience.

Responsibilities

• Manage Mass Save work and ensure adequate coverage and timely completion of projects.
• Supervise the activities of 2-4 Field Supervisors, ensuring optimal productivity and adherence to Mass Save and company best practices for safety and quality.
• Conduct regular evaluations, provide feedback to management, and ensure crews receive proper training.
• Assist field management team with problem-solving methods.
• Provide hands-on training and mentorship to upcoming field supervisors, ensuring alignment with company policies and best practices.
• Monitor work quality and ensure compliance with industry standards and regulatory requirements.
• Conduct site inspections to assess workmanship, identify areas for improvement, and implement corrective actions as necessary.
• Ensure adherence to safety protocols and promote a culture of safety among field crew.
• Update Customer Relationship Management (CRM) software reports, cases, inputs, and truck inspections.
• Achieve weekly revenue, NPS, documentation, and quality targets.
• Complete daily closeout inspections.
• Work with Branch Manager on daily operations.
• Perform additional tasks as required.

Requirements

• High school diploma or equivalent.
• Completion of HomeWorks university training.
• Crew Lead and Lead Safe certifications a plus.
• Obtain specialty “Insulation” Construction Supervisor license.
• 1+ years of experience in Field Supervisor role.
• Obtain OSHA 30 certification.
• 2+ years of Mass Save install experience or equivalent preferred.
• Proficient with Microsoft Office Suite and Customer Relationship Management (CRM) software.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency in reading, writing, and communicating in English.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid training
• 401k Retirement Plan with match
• PTO with accrual schedule
• Paid holiday schedule
• Employee Assistance Program
• Fast growth opportunities

Pay

$85,000 - $105,000 annual salary plus potential for up to 10% discretionary annual bonus.

Supervisory Responsibilities

This is a management role responsible for managing a team, department(s), or region(s), setting performance goals, conducting evaluations, providing feedback to team members, allocating tasks and responsibilities, and managing resources.

Work Environment

• Office Environment: Primarily based in an open office environment with typical office conditions; may occasionally perform job duties outside the typical office setting.
• Warehouse Environment: Based in a warehouse, which serves as a base for many operations and includes equipment and material storage areas.
• Customer settings: Based in customer settings and will require work in and out of doors, including in attics, basements, small-confined spaces, and rooftops.

Physical Demands

• Sitting at a desk for long periods of time, performing tasks on a computer.
• Ability to move within the office to attend meetings, access equipment, or interact with colleagues.
• Travel in a personal or company-provided vehicle.
• Standing, bending, crawling, or kneeling in confined spaces.
• Lifting up to 60 pounds.
• Climbing ladders, entering crawl spaces, and moving up and down stairs safely.