Field Manager
EcoShield Pest Solutions · Omaha, NE · 1 mo ago
Administrative$50k/yrFull-time
Position Summary
The Field Manager oversees Service Technicians responsible for executing daily routes and delivering pest control services to recurring customers. This role is accountable for building and training a high-performing field team focused on service quality, operational efficiency, and customer experience, while ensuring compliance, safety, and performance standards are consistently met.
Responsibilities
- Build and train a team of Service Technicians in technical service delivery and customer experience, including identifying sales opportunities and supporting lead generation for the sales team.
- Manage and evaluate the performance of Service Technicians, facilitating regular meetings, training sessions, and coaching to reinforce service quality, processes, and protocols.
- Issue pest control products and chemicals to technicians, conduct daily field audits through ride-alongs, and provide feedback to the Service Manager on findings.
- Monitor technician schedules and service routes, including high-priority and emergency services, run performance reports, and conduct regular truck inspections to ensure equipment, inventory, safety, and cleanliness standards are maintained.
Qualifications And Requirements
- 1+ years of pest control experience and previous management experience preferred.
- Must be 21 years of age or older.
- Possess a valid driver's license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of this role.
- Earn and maintain state-required training and pest control licensing if applicable (provided).
- High School Diploma or GED, preferred.
Benefits
- Weekly Pay – get paid every Friday!
- Paid sick and vacation time along with 10 company-paid holidays.
- Comprehensive benefits package including medical, dental, and vision options.
- 401(k) with a competitive match.
- Access to the Employee Assistance Program (EAP).
- Discounted pest control services for employees and their friends.
Pay
The base pay for this role is $50,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.
Physical Demands And Working Requirements
- Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
- Requires clear vision for both close and distant tasks, with adjustable focus.
- Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
- Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
- Moderate noise level in the work environment.