WSSC Office Manager

Essential Job Duties & Functions

• Provides administrative assistance to WSSC staff, including maintaining office supply budget and inventory, facility maintenance requests, scheduling meetings and appointments, assisting with preparation for campus committees and associated responsibilities, and making travel arrangements.
• Accesses and maintains student records and files with adherence to FERPA and HIPAA laws for in-office use, for document preparation, and to assist with student outreach.
• Collaborates on and carries out projects or assignments requiring specialized knowledge or expertise, such as student advising triage, unit event planning, survey building, advisor appointment scheduling, college and university processes, and producing in-house publications, newsletters, and social media.
• Maintains documentation of advisor major assignments lists with contact information and relevant School referrals, forms, petitions, informational fliers, and website references.
• Maintains archive of unit and college resources.
• Acts as WSSC representative for the Building Resource Manager program.

Skills

• Knowledge of office procedures and customer service skills.
• Proficient with Microsoft Office Suite (Word, Excel, and Outlook).
• Ability to take direction to work independently and as a team player.
• Excellent interpersonal skills and demonstrates cultural sensitivity and competence.
• Must be detail-oriented for information and data accuracy.
• Demonstrates excellent written and verbal communication skills.
• Basic math skills.
• Highly organized and able to handle multiple projects and deadlines.

Physical Requirements

• Standard office environment.
• Stand, stoop, bend, and reach.
• Use of computer and telephone.

Environmental

• Environmental Standard office.

Department Preferences

• Higher education background with experience working with students.
• Experience with OU systems, processes, and procedures.
• Experience in Zoom, Cognos and Qualtrics is a plus.