Worksoft Admin

Position: Worksoft Admin Location: Austin, TX (Onsite) C2C/W2/Fulltime Wipro/Apple Job Description Platform Administration & Support Install, configure, upgrade, and patch WorkSoft applications (Certify, Capture, Execution Manager, Analyze) across development, test, and production environments. Administer Worksoft servers, services, agents, and integrations in on-premises and/or cloud environments. Manage user access, roles, licenses, and permissions in alignment with organizational security policies. Perform routine health checks, monitoring, and performance tuning of the Worksoft environment. Infrastructure & Environment Management Coordinate with infrastructure, database, and network teams to provision and maintain servers, storage, and connectivity. Configure and maintain integrations with SAP (ECC, S/4HANA), web applications, Citrix, and other supported systems. Manage Worksoft databases (typically SQL Server), including backups, restores, and capacity planning. Troubleshooting & Incident Management Diagnose and resolve application, server, agent, and execution issues related to Worksoft components. Analyze logs, execution failures, and performance bottlenecks; provide root cause analysis and corrective actions. Serve as the primary escalation point for Worksoft platform issues and coordinate with Worksoft vendor support as required. Regards, Anil Kumar US IT Recruiter Contact Details: 609-755-5388 Email: - anil.kumar@applabsystems.com 4365 Route 1 South, Suite 105 Princeton, NJ 08540 www.applabsystems.com