IT Admin

Principal Duties And Responsibilities

• Help define, achieve, and improve on IT Dept Service Level Agreements & Contracts used within the Business.
• Assist Capital Vacations staff in the use of available software programs, answer questions and provide useful tips about software and equipment.
• Periodic maintenance of Corporate Users & Contacts database.
• Ongoing maintenance of IT equipment inventory database.
• Support IT team in sourcing, building, and implementing new technology to the support organizations.
• Aid in executing IT corporate initiatives and see them through to completion.
• Create or coordinate the organization of site-specific documentation used by support team.

General Statement

Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Job Requirements

• 2+ years experience in administrative or support roles with a focus on customer support.
• Friendly & customer focused support a must.
• Able to function effectively in a high-paced environment.
• Extremely comfortable in MS Windows environments using the MS Office suite.

Skills, Knowledge And Abilities

• Makes effective use of time and complete tasks efficiently and on time.
• Organizationally savvy to handle multiple business priorities simultaneously and prioritize and complete work within stringent deadlines.
• Able to work with a team, communicate effectively, and have high attention to detail.
• Willingness to learn new technologies to support company growth.