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Workplace Technology Lead - New York

Legora · New York, NY · 6 days ago
On-siteAdministrative$100/hrFull-time

About the role

The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. The Workplace Technology Lead owns everything technical a person touches when they walk into the office — onboarding, hardware, AV, cabling, and physical-security infrastructure — with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams.

Responsibilities

  • Own New York's workplace technology end to end — the day-to-day experience for staff and guests.
  • Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't.
  • Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space.
  • Own the AV and conferencing estate — meeting rooms, all-hands, and event AV.
  • Inside Workplace’s office buildouts, program-manage the physical systems — cameras, badge / access-control, and structured cabling: oversee installers, hold vendors to Legora’s standards and acceptance tests, and make sure each is installed correctly, comes up on the network, and stays available. Workplace owns the buildout; you own that the tech works; Security owns access policy and monitoring.
  • Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support.
  • Resolve local requests through Legora’s shared service desk, working to common SLAs with automated routing.
  • Oversee the site’s technology spend — AV, hardware, and IT / AV vendors — forecasting with Finance and feeding the overall site budget that Workplace owns.

Requirements

6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site.

A program manager at heart — you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama.

Hands-on and present — this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work.

Calm partner and — where there’s a team — a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech.

Standards-minded and ambitious — you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last.

Qualifications

  • Nice To Have: AV and conferencing at scale — room design, signal flow, and acceptance testing (Neat, Zoom Rooms).
  • Technical program management of physical installs — structured / low-voltage cabling and commissioning of building systems.
  • Physical-security infrastructure — badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers.
  • Office network fundamentals — Meraki and the local network spine, working with the IT Systems team.
  • Endpoint and onboarding logistics — macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires.
  • Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well.
  • Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.

Benefits & Perks

We invest in our people with a comprehensive, thoughtfully designed benefits package:

  • Medical, Dental & Vision
  • Multiple medical plan options through Aetna and Kaiser Permanente
  • HSA or Healthcare FSA (based on plan selection)
  • Dental plans via MetLife
  • Vision plans via Vision Care
  • Family Support
  • Generous parental leave
  • Free access to Maven Clinic
  • Dependent Care FSA
  • Free One Medical membership for employees and dependents
  • Additional Perks
  • Pre-tax commuter benefits
  • Life Insurance + STD/LTD
  • 401(K) with generous company match
  • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Pay

Competitive package: Comprehensive salary, benefits, and tools for success.

Schedule

Global collaboration: Partner with teams and clients across Europe, APAC, and North America.

Company Culture

In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.

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