Workplace Technology Lead - Denver
About the role
The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. The Workplace Technology Lead owns everything technical a person touches when they walk into the office — onboarding, hardware, AV, cabling, and physical-security infrastructure — with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams.
Responsibilities
- Own New York's workplace technology end to end — the day-to-day experience for staff and guests.
- Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't.
- Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space.
- Own the AV and conferencing estate — meeting rooms, all-hands, and event AV.
- Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support.
- Resolve local requests through Legora’s shared service desk, working to common SLAs with automated routing.
- Oversee the site’s technology spend — AV, hardware, and IT / AV vendors — forecasting with Finance and feeding the overall site budget that Workplace owns.
Requirements
6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site.
A program manager at heart — you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama.
Hands-on and present — this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work.
Calm partner and — where there’s a team — a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech.
Standards-minded and ambitious — you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last.
Skills
- AV and conferencing at scale — room design, signal flow, and acceptance testing (Neat, Zoom Rooms).
- Technical program management of physical installs — structured / low-voltage cabling and commissioning of building systems.
- Physical-security infrastructure — badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers.
- Office network fundamentals — Meraki and the local network spine, working with the IT Systems team.
- Endpoint and onboarding logistics — macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires.
- Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well.
Benefits
- Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
- Competitive package: Comprehensive salary, benefits, and tools for success.
- Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
- In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
Pay
Commensurate with experience.
Schedule
5-days-a-week.