Workplace Technology Lead - Denver
The Role
The IT and AI Enablement function exists to make Legora itself run as well as the product we sell: secure, automated, and compounding over time. The Workplace Technology Lead owns everything technical a person touches when they walk into the office — onboarding, hardware, AV, cabling, and physical-security infrastructure — with Workplace Technology Staff supporting as the site scales, and works alongside the EAs, Workspace, Office Managers, and Brand/Events teams. One Lead per major site (Stockholm, London, New York, Sydney, Denver); they share playbooks and cover for one another. This role owns New York.
About the role
This is a 5-days-a-week, on-site role based in our downtown Denver office.
Responsibilities
- Own New York's workplace technology end to end — the day-to-day experience for staff and guests.
- Lead the Workplace Technology Staff where the site has them; do the work yourself and build the team where it doesn't.
- Run the technology side of new-hire onboarding on the ground: devices staged, accounts and access provisioned, day-one setup, and the in-person welcome to Legora's tools — Workplace handles the desk and space.
- Own the AV and conferencing estate — meeting rooms, all-hands, and event AV.
- Manage the local hardware lifecycle — provisioning, stock, repairs, returns — and be the site’s top escalation point above first-line support.
- Resolve local requests through Legora’s shared service desk, working to common SLAs with automated routing.
- Oversee the site’s technology spend — AV, hardware, and IT / AV vendors — forecasting with Finance and feeding the overall site budget that Workplace owns.
Requirements
6+ years across IT / workplace technology, AV, or facilities-adjacent technical operations, including running on-site buildouts end to end — you're comfortable owning a site.
A program manager at heart — you can scope a fit-out, keep installers, vendors, and timelines on track, and own a budget and forecast spend without drama.
Hands-on and present — this is a five-days-on-site role (you can't stage a new hire's desk or recover a dropped meeting room remotely), and you like being the person on the floor who makes the space work.
Calm partner and — where there’s a team — a steady manager who develops people; you're the point of contact when an event or VIP visit depends on the tech.
Standards-minded and ambitious — you want your site to set the bar the others copy, and you keep the next buildout cleaner than the last.
Qualifications
- Nice To Have: AV and conferencing at scale — room design, signal flow, and acceptance testing (Neat, Zoom Rooms).
- Nice To Have: Technical program management of physical installs — structured / low-voltage cabling and commissioning of building systems.
- Nice To Have: Physical-security infrastructure — badge / access-control and camera / CCTV (e.g. Verkada): keeping it installed, networked, and available, and coordinating installers.
- Nice To Have: Office network fundamentals — Meraki and the local network spine, working with the IT Systems team.
- Nice To Have: Endpoint and onboarding logistics — macOS provisioning, Jamf / Apple Business Manager, and staging hardware for new hires.
- Nice To Have: Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well.
- Nice To Have: Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.
Skills
- Comfortable running support through an ITSM / service-desk platform and adopting AI-assisted, agentic automation — we run an AI-native ITSM (Serval), and exposure to tools like ServiceNow, Jira Service Management, or Freshservice transfers well.
- Experience with Neat, Zoom, Meraki, Verkada, Jamf, Apple Business Manager, and 1Password.
Benefits
Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
Competitive package: Comprehensive salary, benefits, and tools for success.
Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
- Medical, Dental & Vision
- Multiple medical plan options through Aetna and Kaiser Permanente
- HSA or Healthcare FSA (based on plan selection)
- Dental plans via MetLife
- Vision plans via Vision Care
- Family Support
- Generous parental leave
- Free access to Maven Clinic
- Dependent Care FSA
- Free One Medical membership for employees and dependents
- Additional Perks
- Pre-tax commuter benefits
- Life Insurance + STD/LTD
- 401(K) with generous company match
- Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
Pay
Competitive salary.
Schedule
5-days-a-week, on-site role based in downtown Denver.
Company
Legora is an Equal Opportunity Employer.