Tech Lead - Denver
Veo · Denver, CO · 6 mo ago
On-siteEngineering$23–$24/hrFull-time
Responsibilities
- Perform field tasks: swapping batteries, rebalance vehicles, respond to on-demand requests to locate/retrieve scooters
- Address complaints received by email or Zendesk by solving the issue or addressing it to a field tech
- Train new technicians in shift priorities, start and end of shift SOPs, and in company systems (upkeep, WIW, TechApp)
- Ensure that warehouse is organized and up to standards
- Batteries are being cycled correctly and vehicles are placed in the right position
- Auxiliary tasks as assigned by Operations Manager
Qualifications & Skills
- Prior experience leading or mentoring teammates
- A willingness and ability to work a variety of days and shifts, primarily evenings and weekends
- Exceptional communication and attention to detail
- Passion for dockless scooter sharing and sustainable transportation
- Ability to lift up to 60 lbs scooters without assistance
Pay
$23 - $24 USD