Workplace Services On-call Mail Center Associate

About the role

If you're looking for an exciting and rewarding career that allows you the flexible opportunity to work on an "as needed basis, then we invite you to consider joining our IST Management Services team as a Workplace Services On-call Mail Center Associate. The ideal candidates must have a strong passion to serve others and be detailed oriented & process driven with a background & focus in customer service. The duties will consist of performing various mail center related tasks, shipping & receiving services, document printing, hospitality, porter duties, conference room services, and front desk reception services within a corporate setting environment. This role will support our office locations in the Houston, Kingwood, and The Woodlands areas. IST Management Services is the fastest growing, national facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Responsibilities

• Perform mail center related tasks, shipping & receiving services, document printing, hospitality, porter duties, conference room services, and front desk reception services.
• Mail Operations - Sort & deliver incoming mail according to established procedures
• Shipping/Receiving Services - Receive & scan in/out overnight packages
• Porter Services - Assist with cleaning and wiping down general areas
• Reception coverages as needed - smiling and greeting clients & visitors, answering phones and directing calls to appropriate personnel
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Setup conference rooms for meetings, maintain site common areas, including kitchen/break-rooms to ensure areas are cleaned (ie - unload/load dishwasher, setup water and coffee for meetings, etc)
• Adhere to safety, security and business procedure guidelines

Qualifications

• Strong passion to serve others and be detailed oriented and process driven with a background & focus in customer service.
• Valid Driver's License required
• High school diploma or equivalent (GED)
• Prior mail or shipping/receiving experience is a plus
• Professional appearance and demeanor
• Excellent attendance, punctuality and communication skills
• Ability to work independently or in a team environment
• Lifting up to 50 lbs with aid

Pay

Hourly Compensation: $14.00 - $14.00 USD per hr (DOE)

Schedule

Work Schedule: On-Call (Monday - Friday 8:00am - 5:00pm) Schedule will vary based on an "as needed" basis