Workplace Front Desk Coordinator

Responsibilities

• Own the front desk experience end to end, serving as the primary point of contact for employees, guests, vendors, and contractors while upholding workplace security protocols consistently
• Monitor and escalate unauthorized access attempts, tailgating, suspicious activity, and workplace safety concerns, taking initiative to address issues within your scope before escalating when needed
• Manage daily office operations including supply procurement, mail distribution, badge administration, meeting room readiness, and workplace organization, proactively identifying gaps and resolving them
• Cook up logistics for onsite events, team gatherings, and workplace initiatives, including scheduling, vendor communication, and post-event follow-through
• Respond to employee workplace requests with urgency and professionalism, tracking open items, maintaining accurate records, and closing the loop with employees on resolution
• Apply AI tools to draft workplace communications, synthesize incoming requests, and streamline administrative workflows, iterating on outputs to ensure accuracy and appropriate tone before distribution
• Surface patterns in recurring requests or operational friction to teammates and the broader Workplace team, contributing ideas for process improvement

What It Takes to Catch Our Eye

• Demonstrated experience in front desk, workplace, hospitality, administrative, or customer-facing operations, with the ability to manage your workload independently across competing priorities
• Strong organizational and follow-through skills, with a track record of keeping operations running smoothly and catching issues before they escalate
• Clear, professional written and verbal communication skills with a collaborative approach and the composure to handle urgent or sensitive situations with good judgment
• Comfort adopting and optimizing workplace technologies, collaboration tools, and AI-assisted workflows, including the habit of reviewing and refining AI-generated outputs before use
• A proactive, curious mindset with a genuine interest in improving processes, supporting teammates, and contributing to a workplace experience that employees notice and appreciate

Pay

The range of the hourly rate for this position is $36.78 - $52.40 USD.

Benefits

The annual base compensation for this position is $76,500 - $109,000 USD.