Front Desk Coordinator

About the Role

Our client is a growing financial services firm that believes exceptional client service starts with genuine human connection. While technology powers many of their internal operations, they pride themselves on delivering a premium, relationship-driven experience to every client who walks through their doors. They're looking for a Front Desk Coordinator to become the face of their Atlanta office. This is much more than a receptionist role. You'll create outstanding first impressions, support daily office operations, and help ensure every client interaction reflects the company's high standards of professionalism and hospitality.

Key Responsibilities

• Welcome clients, guests, and business partners with a warm, professional, and high-touch experience.
• Manage incoming calls, messages, and office correspondence with accuracy and professionalism.
• Coordinate calendars, appointments, and meeting room schedules.
• Support executives and internal teams with administrative and operational tasks.
• Maintain reception, conference rooms, and common areas in a clean, organized, and client-ready condition.
• Coordinate office supplies, mail, deliveries, and vendor communications.
• Help create a positive, welcoming environment for both clients and employees.

Success in This Role

Deliver an exceptional client experience while ensuring the office operates efficiently, professionally, and seamlessly every day.

Requirements

• 2+ years of experience in front desk, reception, office coordination, hospitality, or client-facing administrative roles.
• Fluent in both English and Spanish.
• Outstanding verbal and written communication skills.
• Professional, friendly, and confident in-person presence.
• Strong organizational skills with the ability to multitask in a fast-paced office.
• Proficiency with Google Workspace and general office technology.
• Ability to work on-site in Atlanta, GA.

What We're Looking For (Mindset)

• Passion for delivering exceptional customer experiences.
• Naturally warm, personable, and empathetic.
• Highly organized and detail-oriented.
• Calm under pressure with excellent problem-solving skills.
• Positive attitude, proactive mindset, and strong sense of ownership.

Nice to Have

• Experience in financial services, legal, wealth management, healthcare, or luxury hospitality.
• Executive support or office management experience.
• Experience with scheduling or CRM software.

Why Join

Join a people-first organization where you'll play a key role in creating memorable client experiences while building a long-term career with opportunities for growth into Office Manager, Executive Assistant, or Client Success leadership.