Workplace Experience & Office Manager

Office & Facilities Management

Lead day-to-day office operations for the Austin location in coordination with the Ensemble Facilities Leadership, ensuring a professional, efficient, and well-organized workplace.

Establish, document, and continuously improve office administration policies, procedures, and workflows in coordination with Ensemble’s Facilities Leadership.

Oversee facilities management, including maintenance coordination, space planning, safety protocols, and workplace services.

Ensure compliance with corporate governance, workplace safety requirements, and healthcare-related operational standards.

Care for business continuity and emergency preparedness planning for the office.

Executive & Administrative Support

Provide high-level executive support to onsite and visiting executives, including calendar coordination, meeting logistics, travel support, and expense processing.

Orchestrate leadership meetings, offsites and events held at the Austin office.

Prepare and manage meeting materials, presentations, and documentation with attention to accuracy and confidentiality.

Serve as a trusted liaison between executives and internal and external stakeholders.

Partner with functional areas to support seamless onboarding and offboarding for associates located within Orchestration Works.

Reception & Front Desk Experience

Oversee front-desk operations, setting the standard for professionalism, hospitality, and service.

Ensure consistent reception coverage and a polished first impression for all visitors.

Manage visitor protocols, badging, access coordination, and office security processes in coordination with Ensemble’s Facilities Leadership.

Oversee general office communications, mail distribution, and shared inboxes.

Continuously improve the associate and guest experience through thoughtful service design.

Vendor, Budget & Resource Management

Manage vendor relationships related to facilities, security, cleaning services, office supplies, and workplace services in coordination with Ensemble’s Facilities Leadership.

Monitor service-level agreements, and in coordination oversee renewals.

Track and manage the office administration budget with strong financial stewardship.

Identify cost efficiencies while maintaining a high-quality workplace experience.