Workplace Experience Coordinator (Phoenix, AZ)

As a Workplace Experience Coordinator at CBRE, you will serve as the integral administrative anchor of our multi-story corporate office in Phoenix, AZ. This dynamic, client-facing role is crucial in creating a seamless, productive, and welcoming environment for all occupants. The position encompasses a broad range of responsibilities, from managing meeting logistics and supporting front desk operations to assisting with office space management and fostering strong internal connections.

Responsibilities

• Coordinate the setup and configuration of meeting rooms for various purposes, including training sessions and all-hands meetings.
• Manage the meeting room calendar, scheduling, and logistics to ensure efficient use of space.
• Set up, operate, and troubleshoot projectors and other audio-visual equipment.
• Assist with minor technical support for AV issues during meetings.
• Provide comprehensive front desk coverage, including greeting, directing, and assisting vendors, visitors, and onsite team members.
• Manage general administrative duties and act as a central point of contact for inquiries.
• Assist with reception desk operations and support various office areas as needed.
• Maintain and monitor stock levels of office supplies, submitting replenishment requests as necessary.
• Ensure communal areas, such as coffee stations, are well-maintained, clean, and stocked with fresh coffee and supplies.
• Assist with space management programs, including documenting seating arrangements and department locations to facilitate easy employee location.
• Perform light physical tasks, including moving and rearranging furniture (up to 50 lbs) to accommodate various meeting and office configurations.
• Deliver outstanding customer service to all internal and external stakeholders, fostering positive relationships.
• Build a strong network of connections with onsite coworkers to enhance operational efficiency and support.
• Provide general assistance and support to colleagues across the office as required.
• Utilize Microsoft Office Suite and Google Suite to track information, manage schedules, and communicate effectively.
• Prioritize and manage multiple tasks simultaneously, demonstrating strong organizational skills.
• Maintain clear, concise, and professional communication in all interactions.
• Follow property-specific security and emergency procedures, notifying appropriate parties to ensure safety.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team and follow specific directions as given by the manager.

Requirements

• High School Diploma or GED with up to 2-5 years of job-related experience.
• Demonstrated experience in a client-facing or hospitality-oriented role, dealing with diverse individuals.
• Strong communication skills (written and verbal), with the ability to interact professionally and effectively at all levels.
• Proven administrative experience, preferably in an office coordination or support role.
• Ability to follow basic work routines and standards in the application of work.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.
• Must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Benefits

When you join CBRE, you become part of the global leader in commercial real estate services and investment. We offer a collaborative culture built on shared values — respect, integrity, service, and excellence — and value diverse perspectives, backgrounds, and skillsets. At CBRE, you have the opportunity to chart your own course and realize your potential.