Workplace Experience Coordinator

About the role

We are looking for a Workplace Experience Coordinator to support daily front desk operations and create a welcoming, organized environment for employees and visitors in New York. This long‑term contract opportunity is ideal for someone who enjoys delivering attentive reception support, managing high‑volume communications, and ensuring smooth day‑to‑day workplace experience services.

Responsibilities

• Welcome guests, employees, and vendors with an attentive and service‑oriented approach while maintaining an orderly front desk presence.
• Manage incoming calls through a multi‑line phone system, direct inquiries to the appropriate contacts, and relay messages accurately and promptly.
• Coordinate visitor check‑in procedures and provide general workplace support to help daily office operations run efficiently.
• Monitor the reception area and shared spaces to ensure they remain presentable, functional, and ready for use throughout the day.
• Respond to routine questions from internal and external contacts, offering clear information and timely assistance.
• Support administrative and workplace coordination tasks such as scheduling, basic record upkeep, and communication follow‑up as needed.
• Maintain a dependable on‑site presence during the assigned Monday‑through‑Friday schedule to ensure consistent front desk coverage.

Requirements

• Prior experience in a receptionist, front desk, or workplace support role.
• Ability to handle a multi‑line phone or switchboard system with accuracy and professionalism.
• Strong verbal communication skills and confidence managing inbound calls and in‑person interactions.
• Excellent organizational skills with the ability to balance multiple tasks in a fast‑paced environment.
• Detail‑oriented demeanor and customer‑focused approach when assisting visitors, employees, and external contacts.
• Reliable availability for a Monday‑through‑Friday schedule during assigned business hours.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• Eligibility to enroll in the company 401(k) plan

Schedule

The role follows a Tuesday‑through‑Thursday schedule, with an expectation of on‑site presence Monday‑through‑Friday to ensure front‑desk coverage. There is potential for extended engagement based on business needs.