Jobs · Customer Service · New York

Workplace Experience Coordinator

CBRE · New York, NY · 1 mo ago
Customer Service$26.44/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities (What You'll Do), Requirements (What You'll Need), Benefits, Pay (salary range). Possibly also "About CBRE" but that's more company description; could be included as a section? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include only sections with real content. The posting includes "About The Role" (intro paragraph). Then "What You'll Do" (responsibilities). Then "What You'll Need To perform this job successfully..." (requirements). Then later "Why CBRE" (company description) maybe could be omitted? It's not a required heading but could be considered "About CBRE". However instruction says prefer a few substantive sections over many thin ones. Could combine "Why CBRE" into maybe not a separate section; but we could include as a paragraph under maybe "About CBRE" but not required. The instruction says include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can include sections: About the role, Responsibilities, Requirements, Benefits, Pay. Also maybe "Qualifications" but we have requirements covering qualifications. Could also include "Skills" but not separate. We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, legal, disclaimers, accommodation, AI use disclosure, etc. Also remove navigation, cookie, etc. Also remove "About CBRE Group, Inc." details? That's substantive but could be considered company overview; but we might keep as a paragraph under maybe "About CBRE" but not required. The instruction says prefer few substantive sections over many thin ones. So maybe we keep only About the role, Responsibilities, Requirements, Benefits, Pay. The company description could be omitted as not required. However we must preserve ALL substantive information; do NOT invent or summarize away detail. If we omit the company description, we lose substantive info about CBRE. That would violate "Preserve ALL substantive information". So we need to include that info somewhere. Could include as a paragraph under a section "About CBRE". That's a heading we can use. It's substantive. So include About CBRE section. Similarly "Our Values in Hiring" and "Applicant AI Use Disclosure" etc are boilerplate/EEO; we should remove those. Also "Disclaimers" about work authorization etc is substantive? It says Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. That's a requirement; could be included under Requirements. But it's a legal requirement; we could keep it as part of Requirements. However the instruction says remove EEO/equal-opportunity/scam-warning boilerplate. Work authorization is not EEO; it's a requirement. Might keep. But we need to be careful not to include boilerplate like "Equal Employment Opportunity: CBRE is an equal opportunity employer..." etc. Remove that. Also remove "Candidate Accommodations:" etc. Also remove "Please visit our website at www.cbre.com." maybe keep as part of About CBRE? It's not essential but could be kept. We need to preserve all substantive information: role description, responsibilities, requirements, benefits, pay, company overview, work authorization requirement. Let's extract: About The Role paragraph: "As a CBRE Workplace Experience Coordinator, you will be responsible for delivering exceptional service across both the office environment and the Vanderbilt Suite, supporting daily operations, hospitality services, meetings, events, and catering needs. This role is ideal for someone who brings a hospitality-first mindset, enjoys building relationships, and thrives in a dynamic environment where no two days are the same. The successful candidate understands that great service is about anticipating needs, paying attention to details, and creating positive experiences at every touchpoint. The role requires flexibility, adaptability, and a willingness to support a variety of workplace experience functions as business needs evolve." What You'll Do list: bullet points (we need to convert to
  • ). Let's list them: - Serve as a welcoming first point of contact for employees, clients, and visitors. - Support daily operations within the workplace and Vanderbilt Suite environments. - Coordinate meeting room reservations, visitor experiences, and hospitality services. - Assist with catering coordination, setup, delivery, presentation, and event support. - Support workplace events, employee engagement activities, and special programs. - Support pantry and hospitality operations, including stocking beverages and supplies, maintaining presentation standards, assisting with pantry setup and cleanup, and ensuring hospitality spaces remain guest-ready throughout the day. - Partner with vendors and internal teams to ensure a seamless service experience. - Respond to inquiries, requests, and workplace issues with professionalism and urgency. - Maintain hospitality spaces, conference rooms, and shared areas to established standards. - Assist with onboarding support, workplace services, and administrative tasks as needed. - Look routinely for opportunities to improve the guest and employee experience. What You'll Need: list: - High School Diploma or GED with up to 2 years of job-related experience. - Preferred experience in hospitality, guest services, workplace experience, hotels, private clubs, event operations, or a customer-facing service environment. - A genuine passion for hospitality and creating exceptional experiences. - A desire to help others and create positive experiences. - Understanding of operational needs with ability to complete tasks with flexibility, urgency, and a solutions-oriented approach. - Adaptable mindset and ability to thrive in different workspaces. - Ability to manage multiple priorities in a fast-paced environment. - Strong interpersonal, communication, and relationship-building skills. - Excellent organizational skills and attention to detail. - Professional judgment, initiative, and a proactive approach to service. - Proficiency with Microsoft Office and workplace technology platforms. - Ability to work flexible hours when required to support meetings, events, or business needs. - Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. (maybe include here) Why CBRE paragraph: "When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants." Our Values in Hiring etc is boilerplate; remove. Applicant AI Use Disclosure: remove. Disclaimers: remove EEO etc. About CBRE Group, Inc. paragraph: "CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com." Compensation: "CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $55,000.00 annually ($26.44 hourly) and the maximum salary for the Workplace Experience Coordinator position is $65,000.00 annually ($31.25 hourly). The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience." Benefits: "This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance." We should not include schedule as not mentioned. Now produce HTML:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...

    Benefits

    • 401(K)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Vision insurance

    Pay

    The minimum salary for the Workplace Experience Coordinator position is $55,000.00 annually ($26.44 hourly) and the maximum salary for the Workplace Experience Coordinator position is $65,000.00 annually ($31.25 hourly). The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

    Optionally include About CBRE section:

    About CBRE

    When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

    Company Overview

    CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.

    But that adds two sections; maybe combine into one "About CBRE" covering both paragraphs. Could combine both paragraphs into one section. We need to avoid too many sections; but we already have About the role, Responsibilities, Requirements, Benefits, Pay, About CBRE (maybe Company Overview). That's six sections. Could be okay. But we could merge About CBRE and Company Overview into one About CBRE section with both paragraphs. Let's do that. Now ensure we didn't include any boilerplate like EEO, AI disclosure, accommodations, etc. Check responsibilities list: all items are present. Check requirements list: include high school diploma etc, preferred experience, passion, desire, understanding operational needs, adaptable mindset, ability to manage multiple priorities, strong interpersonal communication, excellent organizational skills, professional judgment, proficiency with MS Office, ability to work flexible hours, work authorization requirement. Make sure we didn't miss any: "Understanding of operational needs with ability to complete tasks with flexibility, urgency, and a solutions-oriented approach." included. "Adaptable mindset and ability to thrive in different workspaces." included. "Ability to manage multiple priorities in a fast-paced environment." included. "Strong interpersonal, communication, and relationship-building skills." included. "Excellent organizational skills and attention to detail." included. "Professional judgment, initiative, and a proactive approach to service." included. "Proficiency with Microsoft Office and workplace technology platforms." included. "Ability to work flexible hours when required to support meetings, events, or business needs." included. Add work authorization. Now benefits list: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance. Pay: as above. Now output HTML fragment only. Make sure to

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