Workplace Experience Coordinator - MTV

About the role

The Workplace Experience (WE) Team at Unity is dedicated to enhancing the workplace environment to foster creativity and community. Reporting into the Workplace Manager AMER, you will serve as the front desk representative, supporting employees, visitors, and candidates.

Responsibilities

• Serve as the welcoming first point of contact for all guests, clients, vendors, and employees.
• Provide daily workplace support (in-person and virtual) and keep office information updated online.
• Partner with HR on employee onboarding and align office needs with business priorities.
• Work closely with Security to enforce protocols for all building occupants and visitors.
• Develop and maintain relationships with vendors (janitorial, catering, etc.), coordinate service reviews, and participate in sourcing activities to optimize service and cost.
• Oversee office repairs, maintenance, and work with landlords for shared facility issues.
• Manage office budgets, process purchase orders, and ensure timely invoice payments.
• Maintain sufficient office and pantry supplies through inventory tracking, and handle all mail/package logistics.
• Organize onsite events, manage office moves, and oversee desk/parking bookings.
• Ensure the office meets health and safety requirements through regular inspections and compliance partnerships.
• Act as after-hours emergency contact and collaborate on facility projects.

Requirements

• Excellent organizational skills.
• Strong communication skills, both verbal and written.
• Excellent problem-solving abilities, displaying accuracy, flexibility, and reliability on all tasks assigned.
• Good interpersonal skills; proactive, a team player with the proven ability to multitask and prioritize.
• Flexibility in assisting with special projects in various areas as they are assigned.
• Being tech-savvy is a plus.
• Experience in the hospitality and customer service industry is a plus.
• Hands-on experience with Mac and Windows, including experience in MS Office (Excel, Word, PowerPoint, Outlook) and proficient with Gmail and Google Calendar.
• Comfortable coordinating facility-related work with external vendors (i.e., annual fire alarm verification, HVAC preventative maintenance, etc.).
• First Aid/AED/CPR trained.

Qualifications

You might also have experience in the hospitality and customer service industry is a plus. Hands-on experience with Mac and Windows, including experience in MS Office (Excel, Word, PowerPoint, Outlook) and proficient with Gmail and Google Calendar. Comfortable coordinating facility-related work with external vendors (i.e., annual fire alarm verification, HVAC preventative maintenance, etc.). First Aid/AED/CPR trained.

Skills

Excellent organizational skills, strong communication skills, excellent problem-solving abilities, good interpersonal skills, flexibility, tech-savvy, experience in the hospitality and customer service industry, hands-on experience with Mac and Windows, proficiency in MS Office, comfort with coordinating facility-related work with external vendors, and First Aid/AED/CPR training.

Benefits

This role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set. Comprehensive health, life, and disability insurance, commute subsidy, employee stock ownership, competitive retirement/pension plans, generous vacation and personal days, support for new parents through leave and family-care programs, office food snacks, mental health and wellbeing programs and support, employee resource groups, global employee assistance program, training and development programs, and volunteering and donation matching program are some of the benefits offered.

Pay

$95,800.00 - $143,600.00 This range reflects the anticipated base salary for this position.

Schedule

N/A