Workplace Experience Ambassador 2

About the role

The Workplace Experience Ambassador plays a pivotal role in creating an exceptional, hospitality-focused workplace experience for employees, clients, and guests. This full-time, on-site position combines building support, reception services, meeting and event coordination, and amenity management. The ambassador manages high-profile meetings, oversees employee amenity services, troubleshoots building-related tickets, and ensures seamless daily operations through proactive communication, strong vendor management, and high-touch service. This is a Contract position based out of Dallas, TX.

Responsibilities

• Act as a primary point of contact for building support from Monday through Wednesday, managing workplace service requests and tickets through platforms such as Corrigo or similar systems.
• Troubleshoot building-related issues such as badge access problems by reviewing ticket details, accessing relevant systems, and coordinating with the appropriate point of contact or vendor.
• Perform vendor management activities by routing service tickets to the correct providers and following up to ensure timely and effective resolution, excluding electrical or plumbing