Workplace Coordinator (Contractor)

About the role

The GoFundMe team is looking for a friendly, organized, and proactive Workplace Coordinator (Contractor) to be the heartbeat of our San Francisco office. You'll be the first face employees and guests see, and you'll play a key role in keeping our workplace running smoothly, safely, and inclusively. This role partners closely with our Workplace, IT, and People teams to create an exceptional in-office experience. Candidates considered for this role will be located in the San Francisco, Bay Area.

Employee & Guest Experience

• Serve as the welcoming point of contact for all employees, visitors, contractors, and candidates, creating a warm, inclusive first impression.
• Manage visitor sign-in using our visitor management system (e.g., Envoy or similar), issue temporary badge access, and notify employee hosts of arrivals.
• Maintain a tidy, organized, and inviting reception area and lobby at all times.

Workplace Operations & Administrative Support

• Manage office supplies inventory and proactively reorder to avoid shortages; track spend within budget.
• Oversee parking validation inventory — restocking, distributing, and tracking usage.
• Support day-to-day office operations and help maintain a productive, well-functioning workplace environment.

Mail, Packages & Deliveries

• Receive, sort, scan, log, and distribute incoming mail and packages promptly.
• Prepare and dispatch outgoing mail and packages via USPS, FedEx, UPS, or courier as needed.
• Coordinate with building management for any large-scale delivery logistics.

Events & Space Support

• Support the Workplace team with office events — including setup, vendor coordination, catering logistics, and teardown.
• Assist with space reconfiguration for team meetings, all-hands meetings, off-sites, and celebrations.
• Manage the weekly lunch orders and assist with catering coordination for events.
• Help maintain a workplace culture that reflects our values: collaboration, belonging, and a great employee experience.

Security & Access Control

• Support workplace security by conducting routine visual and physical inspections of the suite and surrounding areas.
• Respond to and help coordinate emergency procedures (medical, fire, security incidents) in partnership with Global Security, building management, and the People team.
• Assist with security-related onboarding tasks for new hires, including system access setup and facility orientations.

Communication & Customer Service

• Act as a resource for employees and visitors with questions about office amenities, parking, building policies, and local area information.
• Triage and resolve day-to-day workplace requests; escalate facilities, IT, or HR-related issues to the appropriate team.
• Respond to requests via Slack, ticketing systems (e.g., Jira Service Management, ServiceNow), or email in a timely and professional manner.

Qualifications

• 1–2 years of experience in a front desk, office coordinator, facilities, or hospitality role — preferably in a tech or startup environment.
• Strong interpersonal skills with a warm, professional, and inclusive presence.
• Highly organized with exceptional attention to detail and the ability to juggle multiple priorities.
• Comfortable using Google Workspace (Gmail, Calendar, Drive), Slack, and office management tools; quick to pick up new software.
• Experience with access control systems (Brivo, Lenel, Kastle, or similar) is a plus.
• A proactive, solutions-oriented mindset — you notice what needs to be done and take initiative.
• Ability to handle confidential information with discretion and professionalism.
• Comfortable with light physical tasks: lifting packages (up to 30 lbs), rearranging furniture, carrying supplies between floors, and walking to nearby post office or vendor locations.

Schedule

• Part-time, 25–30 hours per week — Monday, Wednesday, and Friday, 7:30 AM–4:30 PM.
• Fully on-site role at our San Francisco office; this position cannot be performed remotely.
• Occasional extended hours may be required for early evening events or special office programming.
• Physical tasks are a regular part of this role, including lifting mail and packages, reconfiguring office furniture, and light decorating.

Pay

• The hourly compensation for this part-time position is $35.00 - $40.00 per hour.
• Due to this being a contract position, this individual will not receive benefits or equity.