Workplace Ambassador

About the role

This role serves as a visible, mobile presence within the office environment, enhancing the workplace experience through hospitality, colleague support, space readiness, and operational coordination. Ensures shared spaces are welcoming, functional, and engaging while providing day-to-day support for colleagues, visitors, and workplace events.

Responsibilities

• Maintains cafés, coffee stations, inclusive spaces, and meeting rooms to ensure they are organized, operational, and guest-ready
• Manages inventory and replenishment of workplace supplies and amenities
• Conducts regular workplace walkthroughs, identifies issues, and coordinates cleaning, maintenance, and repair activities
• Provides real-time workplace assistance, guidance, and problem resolution for colleagues and visitors
• Supports workplace programming, enterprise events, and colleague engagement activities, including room setup, catering coordination, and event execution
• Performs furniture movement and room reconfigurations to support business and event requirements
• Submits, tracks, and coordinates facilities and technology service requests
• May support additional workplace safety responsibilities such as Fire Warden or First Aid Representative

Qualifications

• Associate's degree and/or Bachelor's degree preferred
• 0-2 years of related experience
• Experience in office administration, hospitality, workplace services, facilities support, or a related field

Skills

• Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment
• Customer service and hospitality-oriented mindset with demonstrated adaptability and initiative
• Strong verbal communication and interpersonal skills with the ability to engage effectively with diverse audiences
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint

Physical requirements

• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous
• Sitting – Continuous
• Standing – Frequent
• Walking – Frequent
• Lifting/Carrying (under 25 lbs.) – Frequent
• Responding quickly to sounds – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (over 25 lbs.) – Occasional
• Squatting – Occasional
• Bending – Occasional
• Reaching overhead – Occasional
• Reaching forward – Occasional
• Domestic Travel – Occasional
• International Travel – Never
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Pushing – Never
• Pulling – Never
• Twisting – Never

Pay

$22.50 - $32.50 USD

Schedule

40 hours

Location

Mount Laurel, New Jersey, United States of America