Workforce Support Specialist Mid

About the Work

The Workforce Support Specialist - Mid manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role serves as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and provides data-driven updates and recommendations to leadership.

Duties

• Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination.
• Facilitate the directorate's Performance Management Program (DCIPS), advising the workforce and tracking progress.
• Provide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirements.
• Develop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilization.
• Analyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selection.
• Review and analyze training feedback and course materials to recommend updates and improvements.
• Lead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforce.
• Serve as a primary point of contact for employees and managers on matters of performance management, and deployment.
• Develop and maintain the directorate's physical space implementation plan, monitoring vacancies and optimizing seating arrangements.
• Maintain all required databases and records for deployments (DeployNet), and other program activities.
• Prepare program overview briefs, status reports, and other official correspondence for leadership.

Requirements

• A minimum of a Bachelor's degree in Human Resources, Business, Psychology, or a related field.
• Some positions may require additional accesses, SCI eligibility, or successful completion of a Counterintelligence-scope polygraph process as directed by the customer.
• Experience: A minimum of 5-7 years demonstrated experience managing or coordinating multiple programs in a fluid, changing environment. In lieu of a degree, 7-10+ years.
• Strong knowledge of and experience applying federal workforce regulations, including performance management principles (e.g., DCIPS).
• Experience as an instructor or facilitator with strong oral and written communication skills.
• Proficiency with the Microsoft Office Suite, especially Excel for data sorting and report generation.
• Experience reviewing and editing official documents or intelligence reports, with a strong understanding of analytic tradecraft standards (ICD 203, 206).
• Demonstrated experience collaborating with and providing support to diverse audiences, including employees with disabilities.
• At least 24 months of experience planning and implementing programs and resolving issues requiring cross-organizational coordination.
• Demonstrated experience using travel and deployment systems (MET, DTS, SPOT, APACS).
• Specific experience with PeopleSoft and the DCIPS Performance Management system.
• Experience developing data visualizations or dashboards using tools like Tableau.

Qualifications

U.S. citizenship is required. An active TS/SCI security clearance is required. Some positions may require additional accesses, SCI eligibility, or successful completion of a Counterintelligence-scope polygraph process as directed by the customer.

Skills

• Sound judgment, professionalism, and discretion in support of national security missions.
• Strong communication, organization, and follow-through.
• Ability to work independently and collaboratively with government, contractor, and mission partners.
• A practical, mission-focused approach to solving problems and improving outcomes.

Benefits

TULK offers a tailored benefits package that may include medical, dental, and vision insurance, short- and long-term disability, flexible work schedules where permitted by the customer, performance and referral bonuses, technology support, tuition reimbursement, 401(k), and professional development support.

Pay

N/A

Schedule

N/A