Workforce Operations Assistant

About the role

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Duties & Responsibilities

• Screens and fields calls
• Manages calendars
• Arranges for meeting and programmatic events
• Prepares reports, filing and entering data
• Receives and directs visitors
• Word processes
• Creates spreadsheets and presentations
• Schedules participant intake, orientation, and workshops
• Establishes and maintains monthly and quarterly reports for both internal and external customers as well as community partners
• Develops and maintains a filing system
• Ensures files are organized, accurate, up-to-date, and clearly marked for easy access
• Ensures quality control by ensuring all documentation is scanned and accurate in the database and/or State Reporting System
• Conducts follow-up services by contacting participants and documenting current status on a monthly basis
• Conducts random file audits to ensure compliance with Federal, State and local requirements

Qualifications

• High School diploma or equivalent required
• 2+ years of hands-on administrative support experience
• Proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook a must
• Knowledge of operating standard office equipment
• Excellent communication skills both written and verbal
• Ability to prioritize projects
• Strong problem-solving skills
• Good research skills and attention to detail
• Appropriate and valid state driver’s license
• Ability to meet requirements for Eckerd’s Auto Insurance
• Passes a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy

Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retail Savings Plan with employer match up to 5%
• Flexible Spending Accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible
• Employer PTO Exchange
• Hourly Rate: $20.75