Workforce Operations Assistant
About the role
Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.
Benefits
- Low-Cost Medical, Dental and Vision Insurance
- 19 days of Paid Time Off the first year
- 11 paid holidays
- Retail Savings Plan with employer match up to 5%
- Flexible Spending Accounts
- Paid short-term and voluntary long-term disability
- Group Term Life and AD&D Insurance
- Voluntary term life insurance
- Public Service Loan Forgiveness (PSLF) Eligible
- Employer PTO Exchange
- Hourly Rate: $16
Duties & Responsibilities
- Screens and fields calls
- Manages calendars
- Arranges for meeting and programmatic events
- Prepares reports, filing and entering data
- Receives and directs visitors
- Word processing
- Creates spreadsheets and presentations
- Schedules participant intake, orientation, and workshops
- Establishes and maintains monthly and quarterly reports for both internal and external customers as well as community partners to ensure the timely and accurate flow of information
- Develops and maintains a filing system; ensures files are organized, accurate, up-to-date, and clearly marked for easy access
- Ensures quality control by ensuring all documentation is scanned and accurate in the database and/or State Reporting System
- Conducts follow-up services by contacting participants and documenting current status on a monthly basis
- Conducts random file audits to ensure compliance with Federal, State and local requirements
Qualifications
- High School diploma or equivalent required
- 2+ years of hands-on administrative support experience
- Proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook a must
- Knowledge of operating standard office equipment
- Excellent communication skills both written and verbal
- Ability to prioritize projects
- Strong problem-solving skills
- Good research skills
- Attention to detail
- Appropriate and valid state driver’s license
- Ability to meet requirements for Eckerd’s Auto Insurance
- Pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy
Requirements
- Must have appropriate and valid state driver’s license
- Must be able to meet requirements for Eckerd’s Auto Insurance
- Must pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy
Skills
- Strong organizational skills
- Excellent communication skills
- Ability to prioritize tasks
- Attention to detail
- Problem-solving skills
Benefits
- Low-Cost Medical, Dental and Vision Insurance
- 19 days of Paid Time Off the first year
- 11 paid holidays
- Retail Savings Plan with employer match up to 5%
- Flexible Spending Accounts
- Paid short-term and voluntary long-term disability
- Group Term Life and AD&D Insurance
- Voluntary term life insurance
- Public Service Loan Forgiveness (PSLF) Eligible
- Employer PTO Exchange
- Hourly Rate: $16
Pay
- Hourly Rate: $16
Schedule
- Not specified
About Our Workforce Programs
Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.
Connect with Us
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For more program information: Workforce Development
For more program information: One-Stop Centers